Ajio — Refund not received since 3 years

Ajio is a fraud company and despite doing multiple followups I have still not received my refund of Rs.2000.
I had created multiple complaints and had sent multiple emails for the same but no response. They don’t connect my calls to the support team and my complaint is registered under ID- COM[protected].
Please help me getting my refund. The pickup is already done months back but still haven’t got my money back.