Ajio — Refund of courier charges not returned.

Address: 161 - A BLOCK, SRILA HEIGHTS,, St. John Road, East nehru Nagar, East Marredpally

Order# FN[protected] -
I had to self ship the few products which i wished to return.
I was being promised that after receiving the product, Ajio will refund the courier charges to me. But its been more than 7 days and I havent received the refund of courier charges yet, although only product charges are being refunded. I raised a complained that i have not received the courier charges. I mailed them several times and even tweeted abt the same.
i was being promised that by 25th May 2022, i would be given a resolution, so when i followed up on 25th may, they extended to 27th May and when on 28th i followed up, they have informed me that they need more 2 days.

I am doubtful regarding their intention of refunding my courier charges.

I have already shared the delivery slip with Ajio on their customer care mail id as instructed by them in order to get the refund of the courier charges.
pls help
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