| Address: Fci Road, Simrahi Bazar, Fci Road, near hanuman mandir, pin 852111 |
Hey i ordered for a puma shoe, for which i paid 5039 rs total including wallet amount.
I recived a different style, different design product of same brand puma, which is also available on their website puma, so for that i registered the complaint and given them all the proofs, Photos though email, app, Twitter msg my after that my pickup went on hold and after their review they approved pending pickup approval.(complaint id-COM[protected] which is resolved, under which i have given all the details like brand box image, ean no, manually, shoe image after reviewing all these they approved my pickup for refund)
I handovered everything as it is, i handovered them brand red box(which has all the details like article, price brand etc), and the shoe.
After pickup done, they said i will get the money after quality check when the product reaches the werehouse.
And when the product reached to were house they declared the product as a non ajio product, but i clearly see the wrong product which was delivered to me is available on ajio website.
When they declared it non ajio, then i asked do you have the image of everything what i sent, the i knew that they don't have brand box image, which is the main required thing in my opinion, the brand box contains all the necessary details like EAN, price, etc.
So i came a conclusion that their werehouse department is not willing to give me the refund they are doing it intentionally, or because of some fraudsters, i have to be target or i got targeted by werehouse team, who doesn't want that i got the refund, so they hided the details.
Pls help me this amount it too high for me, i ordered it for my friend with my id and now i have to pay him for that,
ORDER ID - FL[protected]
Retrun id - RT53867436
Registered MOB with account - [protected]
Email - dravid.[protected]@gmail.com
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