| Address: Alaya by stage 3, Sadhana colony | | Website: Www.alayabystage3.com |
I ordered from alaya by stage 3 a kurta which i was not satisfied as it was not as shown in website. I returned the order on July 22 and it was picked up from my place on July 25th, thereafter i contacted after 7 days for refund to which they said it has been initiated and will be reflected very soon. Now it’s been another 25days since my last contact and the refund has not been reflected yet. The refund policy stated 30days which being a patient consumer I tried to not disturb by calling again and again. But this is really not good sign as for refund maybe the consumer has to make certain calls. There has not been any contact from the store side by emails or any manner on when will the refund reflect. It is really unethical.
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