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Amar Chitra Katha Complaints & Reviews

www.amarchitrakatha.com
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Updated: Dec 10, 2024
Complaints 44
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5
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39
So far, so good. Amar Chitra Katha is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Amar Chitra Katha will keep up the work and continue to help more customers with their concerns even better 🤝
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Amar Chitra Katha App Lifetime Subscription
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Amar Chitra Katha Order not received after confirmation

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Refund subscription amount
Digital transaction is success but order is not created for ACK

Amar Chitra Katha reviews & complaints page 2

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D
Dolondas
Mar 26, 2023
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Non receipt of Order 70248

Address: BLOCK B7, FLAT 1703, ELITA PROMENADE, RBI LAYOUT

Hi, I had placed this order on 3rd of March and am yet to receive delivery. If Delivery cannot be done, need refund please...
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D
Deepika U S
Mar 24, 2023
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Subscription issue

I opted for 3month subscription and made the payment on Mar 23rd.
However after payment in mobile app, it still says you need to subscribe.
Please check the issue. I have already mail the team with the payment screenshot....
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S
Sksammi
from Powai, Maharashtra
Dec 12, 2022
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Amar Chitra Katha Order not received after confirmation

Bought the ACK lifetime membership on 9th Dec 2022 from grabon and have received the receipt from email.
But till now no communication from ACK team neither the membership got activated.
Have sent them numerous emails but no response....
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M
Mukesh Bhargava78
Dec 8, 2022
Dec 17, 2022
This thread was updated on Dec 17, 2022
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Bought lifetime subscription online, got the books NO DIGITAL ACCESS

Address: Mumbai

No way to access the digital subscription
ACK app development does not recognise the purchase
The phone numbers are all changed,
Raised complaint, no revert

Most likely I have been defrauded...
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R
Renjit_1975
from Thiruvananthapuram, Kerala
Nov 1, 2022
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Paid for the books and books not delivered

On October 22, 2022 I have paid Rs 4599 to Amar Chitra Katha Private Limited, But so far the books not delivered. Though I have mailed them regarding this subject, I am yet to receive the books...
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G
Guruvammal
Sep 7, 2022
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Order not received after confirmation

Payment made successfully and order confirmation received on 26th August for lifetime subscription of Amar Chitra Katha app and Tinkle comics app.However order still not received even after follow up...
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S
smith1549r
Aug 17, 2022
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Subscription not working after payment going through the app

I have subscribed for an yearly subscription on the ack comics app on my iphone. The payment has gone through, it’s showing that I have subscribed successfully. But I cannot get access to the content the app still. I tried calling the customer numbers available on their website but none of them go through. I have emailed them multiple times but have not received a reply yet. Kindly help me try to clear the issue.
Thank you....
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R
r_mulinti
Aug 16, 2022
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Delay in subscription service access

Made payment for ACK app lifetime subscription on 9th Aug 22. There has been no response either to emails or to phone calls....
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E
edward lamper
Aug 2, 2022
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Lying about Product

They Promised their ENTIRE MYTHOLOGY single issue stories in their “The Complete Mythology Collection Pack”. But after purchase many stories are missing. They are outright lying about their product in every channel of sale. I have screenshots & website advertisement to prove it....
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S
suresh@247
from Coimbatore, Tamil Nadu
Jul 19, 2022
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Resolved

Failed Subscription--Amount not refunded

I paid INR 4500 for the annual subscription(Print Copies) of National Geographic Magazine in November 2021--Subscription Number 176063.
After a delayed delivery of the December issue, Amar Chitra Katha told me that they "will no longer be able to distribute the promised print subscription copies for National Geographic Magazine starting January 2022". This email reached in May 2022 that too only after I asked the company about the...
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R
raksalw
Apr 5, 2022
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Online order, funds debited books not sent

Order placed on 1st April 2022. Order # 40973
Funds debited
No shipping notification sent by company
Multiple calls to customer care helpline are unaswered. Calling 4/5 times daily to follow up. No one picks up the phone.[protected]/2/3/4
Email sent to [protected]@ackmedia.com are bouncing back....
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R
Raghavendra Srinivasmurthy
Apr 5, 2022
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Digital transaction is success but order is not created for ACK

Address: #275,1st floor,14th Cross, 11th Main Rd, 2nd Stage, Indiranagar, Bengaluru, Karnataka 560038

Dear Sir, I wanted to purchase an assorted comics of 50 qty at the price of Rs. 3150/- (Three thousand one hundred fifty only). I have paid the amount during Amar Chitra Katha (ACK) portal payment site using my Amazon pay. The amount is credited to ACK and order is not created for this transaction. I waited for 30 minutes to comeback to the ACK portal. Payment gateway never went to Order page. I tried to reach customer support, no one is...
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N
Nilaanjana Chakraborty
Jun 18, 2021
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Subscription paid but can not avail facility

I have already mailed your customer care with all details, but absolutely low grade service.Unable to utilise the services, and the money has already been debited from my account.Looks like Team ACK is a habitual offender.Pl ensure this is done at the earliest.Will take it up very with the concerned department, if no appropriate action is taken....
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J
juliette_vincent@hotmail.com
Apr 22, 2021
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Tinkle

I paid money for Tinkle subscription for one year and not yet received the books
Value Date : 26-Jan-20
Transaction date : 27-Jan-20
Transaction Remarks : BIL/ONL/[protected]/Amar Chitr/8547904
Amount : 1149...
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A
Ansh.2233
Jan 27, 2021
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Auto charged for subscription

Website: www.amarchitrakatha.com

Got one month subscription for nat geo magazine but charges deducetd without permission for renewal.
Even it wasn’t mentioned while purchasing 1 month subscription.
DEDUCTED ₹236 on 27/01/21
NEED REFUND. I havent even used their service....
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V
Vijayasri Gokul Krishna
Sep 11, 2020
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Tinkle subscription#146177 (order number - mysubs#121029, 3 feb 2020)

I had subscribed to tinkle through mysubs website from February. I have not received any issue from the time of subscription till now. I have tried contacting tinkle but no response. Following repeated phone calls with no luck of answering I sent a mail to their customer care email id, even that did not have any reply....
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J
jrsganesh
from Mumbai, Maharashtra
Jun 23, 2019
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tinkle subscription # 140609

Address: 560078

Hi
I am getting the copy of my tinkle very late and upon further investigation have found that the delivery has been opened and later delivered to me one week late. Very cleverly the person has opened the bottom of the envelope and took out the copy. Also they have removed the courier tracking sticker so that we cannot trace the person who delivered it.

I am attaching photos which validate my complaint and request you...
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S
Sgarnepudi
Jun 12, 2019
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repeated attempts went in vein

I have placed the below order on May28, 2019. It costed me 15, 000 rs. There was no single correspondence about the order post order confirmation. I tried reching customer service, submitted complaints on their site but there is no answer. Its such a wost support system ACK has. If they dont care about customers they should close the store rather than causing inconvenience to all. Its an epitome of inefficiency, incompetency and highest levwl...
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M
MahadevP
from Hyderabad, Telangana
Nov 10, 2018
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tinkle subscription

Address: Ranga Reddy, Andhra Pradesh, 500049

Namaste,
I have subscribed for tinkle on october 13th, 2018 with the order number below[protected].

I opted this subscription as a gift for my son.

Item sku qty subtotal
Tinkle magazine 1 year subscription (24 issues) + gifts worth rs. 1000 ackmagoff1 1 rs.849.00
Subtotal rs.849.00

We have not even received the tinkle first copy, at least the subscription correspondence not...
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R
roygthomas
from Taliparamba, Kerala
Jul 20, 2018
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not receiving twinkle subscription

Website: www.amarchitrakatha.com

Ref : ORDER #[protected]
Item: Tinkle Combo 1 Yr Subscription( 24+12 Issues )
Sku : ACKTNKCOMRENLNK

On June 11th I have raised a complaint by email stating that we haven't received the twinkle subscription nor digest from 2nd issue of May 2018 onwards.

I got a reply from Gourav Pawar saying that the issue might be due to post and asked to pay Rs.300/- additional for sending the books by courier.br...
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