Apollo Munich Health Insurance — policy number status

Address: 410206

I took health insurance of 5lacs family floater for my parents.

The cheque is cleared but i did not receive any policy number or verification call.

Kindly give me the exact concerned person whom i can contact yo resolve this issue.

The concerned agent is not giving proper answer.

Kindly update me the status!!!

Or the concerned person who can solve this issue.

Email id for contact: [protected]@gmail.com
Contact number: +91 [protected]