Apollo Munich — wrong details in my travel insurance from makemytrip

I booked an international flight in makemytrip.com with booking id: nn[protected]. I have selected apollo munich travel insurance during booking. Once the ticket was booked, i received a travel insurance with complete wrong values in my passport number and dob fields. I don't know from where these values have been gathered and incorporated in the insurance.

I have a visa interview in 2 days and i needed this document very urgent. I raised a complaint with makemytrip customer care with reference id:[protected]. I was promised that it will be resolved in 24hrs but now since it crossed the promised time by customer care and no corrected insurance copy yet!!

I also raised a complaint with apollo munich with case id 4344451 but no response yet! I have been calling them to expedite the process but no response.

I request to expedite the process otherwise i will have to sue the company for my loss of visa interview, flight ticket becoming invalid due to my inability to submit travel insurance to the schengen consulate general.
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Apollo Munich Health Insurance customer support has been notified about the posted complaint.
Aug 05, 2018
Updated by vinilkumar.pro
I got a revised policy fro makemytrip now but the policy number does not exist as per apollo munich customer care. Have you sent a fake insurance by editing the fields?

Attaching the latest policy sent by MMT

 
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Akhilesh Kumar Saxena, optima restore floater two years, 180100/11122/AA00837384. Dated 5 June2018 &individual personal accident policy no.180100/21002/[protected]. I have purchased above said policies on June 5, 2018.But I have not received the original policy documents till date.kindly search for the same and do the needful.

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