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Updated: Oct 22, 2024
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Apollo Pharmacy reviews & complaints page 38

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A
akellak
May 4, 2021
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Order 001248669 - order not fulfilled but claims delivered

I have ordered on 28th April 6 items and they sent only two items.
Many items are critical as I am a covid patient. They dont respond and also most of the time the telephone number never connects. when I can get across they disconnect the call saying they will pass on to backend team. They never do any thing.. This is a pathetic service their license to do business should be reviewed as they are dealing in pharmacy and such irresponsible...
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PAUL GOTIKALA
May 4, 2021
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Number change

My old registered number is lost I have the Apollo card I want to change to the new number...
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Dnes31
May 3, 2021
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Pharmacy staff shouted at me

Address: Vadapalani, Chennai

I went to vadapalani branch to buy my regular medicine, one girl shouted it was not available, I asked I have bought here, but she shouted like supply was stopped, I asked can u plz order and deliver, another shouted in bad words how many times need don't have sense like that, I asked why r u shouting she again shouted more loud like I doing my business you don't order me, worst experience plz take necessary step...
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NIKHIL SP
May 3, 2021
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Pulse oximeter not received yet

Website: Apollo pharmacy official website

I had ordered for pulse oximeter on 27th April but have not received any update regarding the product. I have also paid through Paytm for the same order. The order number is[protected]....
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Phalguna Chowdary
May 3, 2021
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Not able to get apollo project

Address: no. 1 as residency, udayanagar, tinfactory, bangalore
Website: apollo website

Hi sir, i had ordered the apollo product but it is showing within 2 hrs delivery, still i didnt get the product, kindly help to resolve the issue....
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P R Meena
May 2, 2021
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Nbed behaviour with customers

Address: Girdhar Marg Malviya Nagar

Bed behaviour with customers, आप डोर मत लिखवाया करो हमें टाईम नहीं मिलता आप को जो करना है वो कर लें। इस प्रकार का बर्ताव किया जाता है श्री मान अनिल भारद्वाज जी मालवीय नगर अपोलो फार्मेसी मै कार्यरत...
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Jhuma1027
May 2, 2021
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Ordered on 27.04.2020 with order no-001245254

I ordered on 27.04.2020 at 11.02 hrs for 3 items(Oximeter, Vapouriser & Electrobion) & also paid through net banking. on 28.04.2020, msg also received order confirmed.It was also showing order will be delivered by 29.04.2020. But then after, no progress in order till 02.05.2020.Several times, i tried to connect with Apollo pharmacy customer care no, but never connected.Even i mailed to [protected]@apollopharmacy.org on 30.04.2020, but no response...
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Sayantan Ray
May 2, 2021
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Order not delivered for me

My order with Order#[protected] not fully delivered. I am trying to reach customer care with no luck.

Please act on this asap....
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Avin Ash
May 2, 2021
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Online order

Address: 154-A, backside of Shani Mandir,near Shiv mandir,central gotanagar,maligaon

Unable to track my online order and can't even find the order in my orders section but the money got debited...
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subbarao_kompella
May 2, 2021
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Amount deducted from my card but single item delivered out of 10 items

I have ordered 10 items using Apollo pharmacy online delivery app on 24th April 2021. My order number is[protected].
Yesterday I have received the courier but he sent only one item out of 10 items.

Invoice also contains single quantity item but net total amount was shown for all the 10 items (1440.22). Delivered item price is 347 Rupees.

I am looking for refund rest of the 9 items....
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BanerjeeT
May 2, 2021
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Delay of Delivery the Order No. 248589034 Dtd 30.04.2021

Address: WZ58 Shadi Khampur OppWest Patel Nagar, New Delhi

We have placed an order for medicine vide order booking No,[protected] dtd 30.04.2021 which was schedule to deliver on 01.05.2021 but till date this has not deliver.

Pls. let us know when this could be delivered and reason behind delay....
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Sourav_94
May 2, 2021
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Order ID - 248607756 is delayed by 24 hours and still not delivered.

Address: 743122 is the delivery address pin code

Essential items is placed in the order. Delivery is delayed by more than 24 hours still no update....
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Sheethal234
May 2, 2021
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001245275

I had paid for Apollo glucometer strips on April 27th. I haven't received it yet. I want to cancel my order. Order no[protected]. I have brought another one. Please cancel and refund the amount...
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Bujji9
May 1, 2021
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Wrong items delivered

Hi Team,

I ordered Whisper Maxi Nights Sanitary pads XL 15s (black cover) from Apollo Pharmacy app on 26th April 2021. I received Whisper Maxi Nights L 15s (blue cover) sanitary pads on 29th April 2021 which is different. This was not expected from Apollo. I raised complaint (tickets no. 501887) but i didn't received any call or replacement from Apollo.
Could you please look this issue and do the needful....
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raghu.tj
May 1, 2021
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Refund for the order cancellation

Address: Bangalore

Hello Team -

I placed an order for the below listed items on April 16th 2:30pm IST with the order#[protected] and since the items were being delivered on the 24th, I canceled the order on April 16th 2:50pm and you could see the same in the photos uploaded. Its been more than 10 days and I have not received the refund yet. Would like to understand when would I be receiving the refund.

Items in the order
br...
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Naga Mallesh J
Apr 30, 2021
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Novopen non-functional. Arrogant Store incharge.

Purchased one Novopen, One Novomix 30 penfil and novofine needles on 25th April 2021 at Apollo pharmacy outlet, 4th lane 13th crossroad, Brodiepet, Guntur, vide bill no: ( Bill Attached). Penfil was inserted in to the pen by store keeper It worked fine for the first injection of 10 units and later stopped working. When taken back to the store, one Mr. Basha has re- fixed the pen and assured working, but in vain. Next day, when approached...
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M
mnm11
from Bengaluru, Karnataka
Apr 30, 2021
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Non delivery of ordered product

Ordered for an oxi meter on 25th april vide order no[protected].

Till now product not delivered though in a mail they informed that product will be delivered by 2o th april.

Now not replying to mails and not attending customer care phone .

Seems cheated me of my money ....
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M
msstudiobgmcenter
Apr 30, 2021
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Regarding tablets

Address: Perur Main road kovaipudhur Coimbatore

Dear sir :
I have attached the shop details there is no proper response . I went to buy the C.Bifilac tablet doctor told me to buy 3 tablet I went to apollo pharmacy and I asked the sales people is telling to buy 6 . If you need buy 6 .. Doctor told me to take only 3 .. Is the way you people treat the patient.. If any one with the sick you may demand for more sales.. Are you running pharmacy or financial. If you can't do it properly...
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Prasun Karmakar
from Howrah, West Bengal
Apr 30, 2021
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Delay in delivery when customer in urgent need of medicine

Address: South chakpara, liluah, howrah- 711204

I have ordered medicines on 29th April and it was informed the order is being confirmed and delivery date showing
it as 29th April before 10PM. my order number is #[protected] Still now I have not received my medicines .
I have raised the ticket but there is no solution and get the status through provided WhatsApp number but no response.

I want to know when can I get e medicines. I can understand the situation....
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Pallav777
Apr 29, 2021
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Deliver my order. The patient will die

The medicines are for a corona patient and are needed urgently that's why i ordered from your website because Apollo Pharmacy commited to deliver it by max 29 April, 8:00PM. If the medicines are not delivered today by 8PM, the corona patient might die and Apollo Pharmacy will be solely responsible for the same. Make sure that the order is delivered within next 3 hours to avoid legal charges.
DELIVER THE MEDICINES ASAP....
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