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Apollo Pharmacy Complaints & Reviews

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3.1
Updated: Oct 22, 2024
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Apollo Pharmacy reviews & complaints page 34

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A
anup singh Meena
May 25, 2021
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I have purchased bp monitor machine

I have purchased bp monitor machine but its fault and i raise a request for return but no response have been coming from Apollo 247 Pharmacy, i already try to contact on toll free no [protected] but no response, only they have autogenerated email response. Please try to resolve my problem as earliest....
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A
Ankit Yadav AY
May 25, 2021
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AP Pulse Oximeter ZM-700-01

In reference to my order #[protected] delivered on 22may, 2021, I've got a defected item as it's not getting switched on even after changing batteries. I would like you to return my order and refund the charged amount i.e. Rs.1487.50.
Registered Mobile no.: [protected]
thank you....
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ramkishan72
May 23, 2021
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Name of the patient in invoice is wrong

Reference to my order No.[protected], delivered on 20.05.2021 (Please find attached the screen shot of Apollo Pharmacy)
I have ordered medicine for patient name Gulab Devi, but the name on medicine delivery invoice is Rakhee. Kindly correct it as I may requirement this invoice for medical claim.
I have requested several times but no action taken till date....
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Mistai
May 23, 2021
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Received damaged/non working product

I have purchased an Oximeter on 21/05/2021. The very next day it was giving improper readings and then we realised that the product is not working properly. It was purchased from Tribeni Apollo Pharmacy, Pin code 712503. Site ID is 13243.
We are a regular customer of this pharmacy. When we visited the shop for exchanging the product the staff behaviour was not up to the mark and they clearly said that they won't be able to take any...
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Smitha galagkar
May 23, 2021
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Delay in delivery

They are claiming that order will be delivered with in 2 hours, after placing the order, its showing expected delivery by 4 days and they are cancelling the order without informing....
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Varshini sarada
May 23, 2021
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Apollo pulse Oximeter

Address: Apollo pharmacy ashok nahar

Ordered Apollo pulse Oximeter of apollo 24/7 app on April 19 received the package on 22 april the Oximeter battery lid isn't fitting properly from the day I got it called the apollo pharmacy store that sent the Oximeter asked for a replacement they asked meto share the images of the Oximeter and bill to their number later told me they can't replace online order products without any mail from apollo emailed the apollo customer care they called...
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P
praveencse
from Visakhapatnam, Andhra Pradesh
May 22, 2021
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Apollo Pharmacy order cancellation and no refund

I placed a single order on April 30, and it is split into two orders.
1st order ID :[protected] worth Rs. 122.50
(Rs. 99.80 from debit card and 22.70 from apollo credits)

2nd order ID :[protected] worth Rs. 691.25
(Rs. 563.13 from debit card and 128.12 from apollo credits)

The order is cancelled on 2nd May, I have received the refund of 122.50 for[protected]

I did not get refund...
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Abzal Hossain
May 22, 2021
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Point no add

Address: Newtown, Newtown shapoorji

My dear sir tomorrow Apollo pharmacy DLF (code -13310) transaction amount 2123.bill Apollo advantage balance no add.

Please balance add my transaction...
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M
Malayarasu
May 22, 2021
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Medicine ordered on 15th and 16th not yet delivered

Dear Sir

I am your circle member.

Apollo Doctor through online consultation prescribed the medicines. I am corono patient. For speedy recovery Apollo Doctor prescribed the medicine. Billed and packed on 16th itself. Still not been delivered. Kindly deliver on urgent basis. Order no.[protected] dt.16.05.21.

Another order no.[protected] dt.15.05.21 still not even billed and packed. But app is stating...
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R
rajeevmakayiram
from Delhi, Delhi
May 21, 2021
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Apollo pharmacy is not giving hand sanitizer to customers.

Apollo pharmacy, chinnavedampati, Thudiyalur Saravanmapatti, Coimbatore branch is not giving hand sanitizer. The bottle they ket is empty for an year and no seriousness on safety.....
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Basantmrs
May 21, 2021
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Order No. 248541862 and 248541863 not delivered

Address: C/o- Basant Kumar Mishra, Flat No. 857, Second Floor, Radhika Apartment, Near Vegus Mall, Sector-14, Pocket-1, Dwarka, New Delhi-110078

Order No.[protected] and[protected] is not delivered to us. Still waiting for refund for the same. after passing 20-25 days still waiting for product/Refund. what an service of Appolo Farmacy. Hats of to you peopla and your service. request to you please do the needful ASAP.

Regards,

Basant
[protected]...
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F
Frscust
May 21, 2021
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Ordered oximeter and other medicine but oximeter was not delivered

Address: Chennai

Such a nonsense and pathetic apollo pharmacy online services are . I have ordered oxymeter & medicine for worth more than 2200 and they didnot gave oxymeter which was itself of rs 1750 . Raised ticket in their help section 3 days back still no revert from their side . Such a looters, i highly regret...
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sanjay123008
May 20, 2021
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"Refusal of taking medicines"

Address: no 152 ground floor, Plot, 1, Mahavir Nagar, Durgapura, Jaipur, Rajasthan 302018

Hello, i have purchased medrol 16 mg tablet price Rs. 136.98 on 1 may from apollo pharmacy offline store (no 152 ground floor, Plot, 1, Mahavir Nagar, Durgapura, Jaipur, Rajasthan 302018),
and but i did not used this and when i approach to apollo pharmacy for the return o[censored]nused medicine he refused, i want my 137 rupees refund from offline store....
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ganjishiva97
May 20, 2021
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Pulse oximeter (CMS50C)

Address: H.NO. 5-93 , RAJIV COLONY,ANGADIPETA,CHANDUR

The pulse oximeter which I bought is not working properly.The readings are showing without the fingertip inserted and also any other instrument like for pen is also showing spo2 and pulse readings below I'm attaching the proofs......
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BayangaramBoss
May 20, 2021
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Regarding medicine

In Dindigul district. Natham medical shop near bus stand ... They not delivered to my home ...they we received instructions from higher officer...and also landline phone reciever taken out ...only when I came take to medic shop I can buy

Atleast they keep landline properly and respond to the customer...

If the medicine available I can go elso I won't

Kindly keep landline reciever properly and respond...
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N
Nagendra Mazrenkar
from Mumbai, Maharashtra
May 20, 2021
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Ordered products not delivered

8 May I had ordered medicines for which they only delivered one item and rest of the medicines were not delivered at all. Since then I have been emailing and calling them with poor and no response from the organisation. Their customer care number is switched off most of the times.
Logged customer care complaints even then theres no response on what is happening with my medicine orders.

Ref 610676 ##] Issue raised by...
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Chakraborty swarup
May 19, 2021
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Oximeter

Address: AB 29 Desh bandhu NAGAR,BAGUHATI, Kolkata:700059

After putting AA batteries in it's slots it's not working, please look into the matter....
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MeSanjayguru
May 19, 2021
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Payment made but product not delivered so far : Contacted support No RESPONSE

Dear Sir / Madam,

I am writing to you to raise an issue about Order Placed at Apollo app for medicines via app Order ID No.[protected] and paid through paytm wallet.
I have not received the product till now whereas App is showing the products are delivered. I immediately raised a complaint with Apollo pharmacy customer support ticket No. ## 523373 ##] Issue raised by customer: [protected] but no response received...
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B
bubuu
May 18, 2021
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Not receive free jaggery powder towards purchase of Chyawanhalth

Address: Durga Nagar
Website: www.consumercomplaints.in/new_

On txn of bill no 13200CC[protected] APOLLO ADVANTAGE CC dated 2021-May-07, I purchased Chyawanhalth Gold 1kg.As per your monthly May, 2021 I supposed to get free jaggery powder 500g.But your Apollo Pharmacy Durga Nagar Station Pharma not supplied the same at my home (Home delivery) till date....
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Raja Sellappan
May 18, 2021
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Severe allergic reaction after having Apollo product

I went to apollo pharmacy located at No.729, Shop NO.2, 3 & 4, From South, East Facing, Nellikuppam Road, Moolakazhani, Kayarambedu, Kancheepuram District-603202 to buy Dabur Chyawanprash. Medical store people suggested to buy Apollo Life product Chyawan Health Gold and said it equally good.

After having it I had severe allergic symptoms so I stopped it for two weeks had a spoon of it. Again the allergic symptoms started....
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