Submit a Complaint
Claimed

Apollo Pharmacy Complaints & Reviews

www.apollopharmacy.in
3.1
Updated: Oct 22, 2024
Complaints 2000
Resolved
1204
Unresolved
796
Good! Apollo Pharmacy values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Apollo Pharmacy step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Apollo Pharmacy

Having problems with Apollo Pharmacy?

File a complaint and get it resolved by Apollo Pharmacy customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Pharmacy
Apollo Pharmacy

Recently resolved complaints

View all complaints

Most useful reviews

Featured stories

Apollo Pharmacy reviews & complaints page 35

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shalig Ram Dixit
May 17, 2021
Report
Copy

Non delivery of medicine by apollo247

Address: A3/103,cleo

Dear Sir
1.I have placed online order for medicines vide no[protected]dated 18.04.2021.
2.Apollo 247 have not delivered medicines yet.
3.Your status showing medicines delivered on 19.04 which is wrong.
4.I am trying to convey above since 20.04.2021.
5.28 days elapsed but your customer support is deaf.
6.All your systems are one sided.
7.Tickets created and closed automatically.
8.With...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Swati230990
May 17, 2021
Resolved
Report
Copy
Resolved

Refund not received- Order cancelled date 23 April 2021

Order id[protected] Order cancelled date[protected]
Amount to be refunded- Rs 886.13
I have not received the amount yet. I have made more than 15 calls to customer service team. They just say they have escalated the matter. Nobody is taking any responsibility. I never knew Apollo brand is in hands of so much irresponsible people who doesn't care about people's hard earned money in these difficult times.
Kindly refund my...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
kiran1383
May 17, 2021
Resolved
Report
Copy
Resolved

Pharmacy Staff

Address: Nagole

Maitaining worst Cutomer service...
Helpful
Found this helpful?
1 Comment
Report
Copy
H
HOD ECE
May 16, 2021
Resolved
Report
Copy
Resolved

Brilinta 60mg

I am trying to buy the above said tablet for the past week, It was unavailable in Chidambaram Apollo pharmacy, since I am a heart patient i need this to take as a regular medicine
Kindly send the tablet to the Apollo Pharmacy, Chidambaram, Cuddalore District...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
Karthik Baiju
from Nattam, Tamil Nadu
May 16, 2021
Resolved
Report
Copy
Resolved

Steamer faulty product delivered

Sir order number[protected]

We have received faulty steamer from Apollo pharmacy 21st main road annagar.

I have ordered Apollo optima steamer

Store incharge infomred me no stock We wil deliver alternate one.

Product order number[protected]which we received is coming spark in steamer.

Please arrange correct function steamer.

Arrange refund
br...
Helpful
Found this helpful?
1 Comment
Report
Copy
T
Trishika Chakraborty
May 16, 2021
Resolved
Report
Copy
Resolved

No lead for Refund received

Address: Vizag

When the delivery person reached my doorstep at 14th May, 2021 I asked him to cancel my order. He did that and ensured me a refund. I know there is huge load due to covid-19 So I am waiting for the refund but the fact is my app is showing that the order is being delivered. There is no lead for my refund....
Helpful
Found this helpful?
1 Comment
Report
Copy
P
pradipta pradhan
May 15, 2021
Resolved
Report
Copy
Resolved

Staff

Address: Sec 9 staff today

Staff not using mask in counter...
Helpful
Found this helpful?
1 Comment
Report
Copy
H
Hussainganj
from Bengaluru, Karnataka
May 15, 2021
Report
Copy

Order 248957312 | Faulty oximeter delivered, return not taking place

Please initiate return request which is open on your app. There's a nn issue with the oximeter I ordered. Order[protected]

I have reached customer care several times but in vain....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Rahuls@6399
May 15, 2021
Report
Copy

N95 SCAM by Apollo Pharmacy

Address: #209/7, Mathusirinilaya, 8th cross, Maheswari Nagar, T.Dasarahalli, Bangalore 560057

I am Rahul, a resident of Bangalore, 560057. Today i.e 15/05/21, I visited one of the Apollo Pharmacy stores near me and it was Hesaraghatta Store. I asked for two N95 masks and they gave me 1 pack which contained two masks that are been manufactured by Armex Pro Pvt Ltd. On the pack of the mask, the manufacturer has mentioned that Net Quantity 1, MRP 49, Batch No. IN95L130820, Mfg Date - Jan/2021 and Exp Date - July 2023. The storekeeper...
+3 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
A
avinav40
May 15, 2021
Report
Copy

Product not delivered yet

Address: Apollo Hospitals Enterprise Limited #19, Bishop Gardens, Raja Annamalaipuram, Chennai,Tamil Nadu- 600028

They are making fool to customers, My order was expected delevery before 14 May 12 PM but still order not dispatched yet, No customer care, No chat help, No response on whatsapp, Its a SCAM fake promise on life dependent medicine....
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
M
murugan balamurugan
May 15, 2021
Resolved
Report
Copy
Resolved

Very very worst service in giving medicine. Waiting time is very pathetic

I am waiting more than half an hour for getting medicine in your shop at Nagamalai pudukottai. Very worst service...
Helpful
Found this helpful?
2 Comments
Report
Copy
U
Umesh Nand
May 14, 2021
Resolved
Report
Copy
Resolved

Duplicate copy of my invoice not shared to my email after promising in chat

Address: plot no 251, Sainik School Rd, Unit 15, Gajapati Nagar, Bhubaneswar, Odisha 751005

I sent below email to [protected]@apollopharmacy.org on 24/01/21 but no response yet. My insurance claim is on hold for not submitting this bill. Please help asap.

Dear Sir,

I lost my old bill (store and bill details will be mentioned below) at the counter yesterday. Please share the copy of my invoice at the earliest so I can submit it to my insurance company.

Billing Date: 2020/11/04br...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Miya123
May 13, 2021
Resolved
Report
Copy
Resolved

Order Cancelled by company, no refund yet.

Address: Hyderabad

I placed an order for a pack of adult diapers on April 16th and was told will be delivered that same day.
On 17th, the app shows status as cancelled due to high volume or logistics

This is the first time I placed an order from your app.
No info about delivery until the next day, when promised to deliver the product on the same day.

No proper channel for customer service.
No phone number.br...
+1 photos
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Saturn Jeweller
May 12, 2021
Resolved
Report
Copy
Resolved

No refund no service

Address: Hyderabad
Website: Apollo24/7

I placed order with apollo which got cancelled and refund inititated on 16th april. It is almost 1 month I didnt get my refund. My tickets being closed without notifying or contacting me. Order placed yesterday shows delivered but I have not received it . Texted regarding it over whatsapp still no response. Horrible service. Money is stuck with them...
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Suprabha Bishal
from Delhi, Delhi
May 12, 2021
Resolved
Report
Copy
Resolved

Mismatch with billed/ordered item with delivered item

Address: Kolkata

Order number#[protected]

Ordered baby diapers and prepaid the amount but delivered different product with different size and number of the diapers in each packet is lesser than which I ordered.

The billed and deducted amount is on basis of which I ordered but the delivered item is not matching (lower-priced different item).

This is not acceptable.

Pharmacy is not taking care of this...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Prasanta Bhattacharya
from Mandleshwar, Madhya Pradesh
May 12, 2021
Resolved
Report
Copy
Resolved

Order No 248883357

Address: PRASANTA BHATTACHARY 21/6 Nimchand Karar Street Kolkata 700057 9433208562

Dear Sir,
The Order No[protected] was scheduled to reach on 12th May, 2021, i.e., today.
Astonishingly, the order has not reached and no dispatch date is mentioned in my order summery.
Am I being cheated?
Payment of Rs. 1062.00 has been made successfully.
Immediately instruct to deliver the items.
With regards
PRASANTA BHATTACHARY
21/6 Nimchand Karar Street
Kolkata 700057
[protected]...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
P
pasupalak
May 12, 2021
Resolved
Report
Copy
Resolved

BP monitor Omron 7121J

Address: hyderabad

Online ordered Omron HEM 7121J vide order ID[protected] dated 5 May 2021 at Rs 2580.00 with full payment. But received HEM 7124 model, a less priced lower model with fewer features. Contacted toll free [protected] several times on 8th, 9th and 10th May to replace the unopened and unused parcel. I was told everytime that an agent would resolve in 24 hrs. But no action. Also sent the detailed documents to mobile WhatsApp [protected] and [protected]as...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Malaiarasan
May 12, 2021
Resolved
Report
Copy
Resolved

Rude staff behavior and no sanitizer for customers

I am Vignesh from Alangulam, Tenkasi dt, Tamil Nadu. Yesterday I went to Apollo Pharmacy at Alangulam. After my purchase the guy who billed did not ask whether it is a cash or card payment. Then I said I want to do a card payment, but the boy said to the other staff that he selected cash. Immediately another girl working there said the POS machine is not working. Then I gave cash after that I insisted them that they have confirm with the...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
Y
Y.V.Rao
May 11, 2021
Resolved
Report
Copy
Resolved

Product not delivered but it's showing it's delivered

I ordered ap pulse oximeter on 4th May 2021 with order id[protected]. Initially delivery date given on 7th May 2021 but it's postponed to 10th May 2021. On 11th May 2021 message came on mobile that product is our for delivery. Immediately second message came that product is delivered, actually it's not delivered. Please resolve the issue as early as possible....
Helpful
Found this helpful?
1 Comment
Report
Copy
K
Kushal2702
May 11, 2021
Resolved
Report
Copy
Resolved

Order no. #248806589 & #248808943

Hi Team,
Greetings.

This is regarding order no. #[protected] & #[protected] ordered on 7th - 8th May 2021 simultaneously. There's no proper tracking of the same, please let me know when the order will be delivered. Important Covid essentials have been ordered, I'll be grateful if it can be delivered as soon as possible, on the expected date. You cooperation is highly appreciated.

Feel free to contact me at...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Sreedhareeyam
1.3
(4)
Vasu Seva Niketan Sansthan [VSNS]
1
(4)
Mankind Pharma
1
(45)