Claimed

Apollo Pharmacy Complaints & Reviews

3.1
Updated: Oct 22, 2024
Complaints 2000
Resolved
1204
Unresolved
796
Contacts

File a complaint to Apollo Pharmacy

Having problems with Apollo Pharmacy?

File a complaint and get it resolved by Apollo Pharmacy customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Apollo Pharmacy reviews & complaints page 80

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rajitjain
from Hanumangarh, Rajasthan
Mar 18, 2018
Resolved
Report
Copy
Resolved

worst service ever. making fool out of a customer!!!

Address: Jaipur, Rajasthan, 302020

I am sorry to inform you that you have the worst service in the pharmacy industry. The store in mansarovar jaipur on patel marg is the worst store ever. The store manager does not even talk to the customer properly and talks only to the customers who give them some benefits. I have gone many times to the store and he never gives me the discount as per the policy and always say will manage in tje next bill. Also no medicine is available at...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
sado
from Hyderabad, Telangana
Mar 16, 2018
Resolved
Report
Copy
Resolved

payment related issue

Address: 500011

Hi,

I purchased the medicine/protinex from rr nagar medplus store on 27/feb/18 & i made the payment of rs. 556/- through debit card.

On 28/feb/18 again i visited the store & exchanged the medicine/protinex & paid additional rs. 128/- by cash against the following invoice no.

Corresponding invoice no. [protected]
Sales return note - [protected]
Serial invoice no. [protected]br...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Manish924
from Bengaluru, Karnataka
Mar 9, 2018
Resolved
Report
Copy
Resolved

misbehaviour with customers

Address: Bangalore, Karnataka
Website: www.apollopharmacy.in

Hi, team, today, i have visited the apollo pharmacy 03-08.2018, address: hennagara gate, hosur main road, bomma sandra, anekal, banglore, karnataka. I went to purchase few thing like cotton, bandage etc. When i went inside the shop, i have asked for cotton and bandage. Store person said that cotton and bandage you will get in stall which is the out side of my shop, those stalls are set up by apollo pharmacy. We are not keeping these items...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
VikramPkl
from Phagwara, Punjab
Mar 8, 2018
Resolved
Report
Copy
Resolved

payment deducted from phonepe but bill not generated.

Address: 134109

I had purchased a medicine worth rs 153.50 on 4mar2018 from apollo pharmacy sector 16 panchkula haryana and paid the amount through phonepe from where money has got deducted and message displayed on phonepe app as order i'd[protected]
Date: 04 march 2018
Message: bill not generated? Please give cashier this transaction i'd[protected]
Which i displayed to the cashier but he refused to accept and asked to pay...
Helpful
Found this helpful?
2 Comments
Report
Copy
D
dilip rahul
from Vijayawada, Andhra Pradesh
Mar 8, 2018
Resolved
Report
Copy
Resolved

regarding price of medicine and time of discount and the card to be issued to customers

Address: Ranga Reddy, Andhra Pradesh, 500047
Website: [email protected]

I've visited the apollo pharmacy at malkajgiri near by land mark given beside dolphin hotel i've visited the store 5 to6 times every time they charge me some different prices n when i countered them they came up with some time discount n pleased me to take some card which i was not said before n over out of this there behavior is too worst n least bothering about customer...
Helpful
Found this helpful?
1 Comment
Report
Copy
C
chukka issaq
from Hyderabad, Telangana
Mar 7, 2018
Resolved
Report
Copy
Resolved

indecent

Address: 530013

How to customer satisfaction.
But Apollo pharmacy is not good .
Sales boy is very waste no bill not giving
And Paytm bar code is showing but not working customer is any asked wait for 10 mins why are you showing that Paytm.
No Pos machine
No bill
No remaining chage
Sales boy talking is very wrost
I am not happy
Everytime same problem
And no growming
No standards...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jeyas
from Chennai, Tamil Nadu
Mar 3, 2018
Resolved
Report
Copy
Resolved

assist more people

Address: 603103

In navalur branch only few people are working please assist more people we are waiting for more than a half hour for getting a medicine.. People are getting tired and sick even a small branch have lotz of employees but here only 2 are working please help on this asap. I have already gave complaints about this but no use on that still we are waiting for a long time because of this u wil lost a lot of customers......
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kalyani Kumar
from Hyderabad, Telangana
Mar 3, 2018
Resolved
Report
Copy
Resolved

not giving medical bills and issuing wrong medicines - very very poor service

Hi,
We faced many issues in this apollo pharmacy, dargah circle, chittoor. We purchased some injection and medicines on the first day. Then we came to know that some of the medicines were wrong, they are not the ones that doctor has prescribed to us. Then our doctor warned them for giving wrong medicines. Also they didn't issue the bills for the items we have purchased. After we asked for two times, they issued bills to us but with...
Helpful
Found this helpful?
1 Comment
Report
Copy
B
budaan vet
from Mysore, Karnataka
Mar 2, 2018
Resolved
Report
Copy
Resolved

regarding misbehaving of your employee

Address: 577004

This is happened @ biet road apollo pharmacy davanagere, karnataka and the employee name is shivu, and the way he talks with the customers is really intolerable plz initiate necessary action against him or else i will cancel my membership with ur organization, i used to purchase about two thousands medicine every month from ur shop, now onwards no more purchase until unless u take necessary action against that employee...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
Chethan.it15
from Bengaluru, Karnataka
Mar 1, 2018
Resolved
Report
Copy
Resolved

gave wrong tablet

Address: Bangalore Urban, Karnataka, 562107

Pharmacist gave wrong tablet and when i asked for return he is asking to buy some other tablets which are not necessary for me. Tablet which doctor prescribed is trp but pharmacist gave ultraset. As a return when i asked some other tablet he is asking to buy 30 tablets but i required only 10 and he is not accepting anything. Then i returned back to home with that wrong tablet only. This has happened in attibele at 8:30 pm 1st march 2018....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Raghuvir Lal Agrawal
from Visakhapatnam, Andhra Pradesh
Feb 28, 2018
Resolved
Report
Copy
Resolved

poor and ride services at your store

Address: Hyderabad, Andhra Pradesh, 500049

I had to visit your store located at smrvinay, fountain head, hedernagar, hyderabad, 50049 (Ts). But personnelcat counter works at the store "who cares" attitude. Slow and non receptive to customers needs. I, hindi speaking customer can not ask for medicines easily. It appears to me that the personnel even donot understand medicines name properly.
Today, i was at counter to purchase "dextaorange syp" at counter was one mr. Chamlehwar...
Helpful
Found this helpful?
Write a comment
Report
Copy
E
Ela Veni
from Tiruchirappalli, Tamil Nadu
Feb 25, 2018
Resolved
Report
Copy
Resolved

inappropriate behaviour of staff

Address: 600088

Dear apollo,

Pharmacy visited: apollo pharmacy, adambakkam branch
Chennai, tn

Time of visit: 10:20 pm

Purchase list: cipla calcium and vitamin d tablet

I visited the store today to buy the above product. There was a lady staff alone in store to whom i placed the request. She was working on her computer when i entered the store and took about five minutes to respond to my...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Anshika_09
from Delhi, Delhi
Feb 23, 2018
Resolved
Report
Copy
Resolved

delivered 'seretide accuhaler' with seal broken and refund not given

Address: Ghaziabad, Uttar Pradesh, 201010

Seretide accuhaler 50mcg/250mc was purchased from apollo pharmacy new ghaziabad, vaisahli, bill no - 11349mb0009264/ns dated 20.02.2018 and the inhaler was not available at the time of payment. It was delivered at home later. Inhaler was prescribed for 10 days requiring 20 blisters whereas inhaler containing 60 blisters was delivered.in the next 2 days we visited twice to get it exchanged with 28 blisters inhaler but it was still unavailable...
Helpful
Found this helpful?
2 Comments
Report
Copy
M
muzamil patel
from Kanchipuram, Tamil Nadu
Feb 22, 2018
Resolved
Report
Copy
Resolved

montair 10 tablet sheet could not accepting returns

Hi,
This is muzamil patel,
Am a customer here, purchased tablets and went to consult a doctor, he said me that tablets has been changed, so again i came and returned in 10mints.. But in pharmacy he is not accepting returns.
I have spoken with executive saravanan, he is saying non moving products so he couldn't able to accept returns.. And pharmacy that guy is saying he will accept after 10days because of auditing......
Helpful
Found this helpful?
Write a comment
Report
Copy
C
chakravarthi s
from Hyderabad, Telangana
Feb 21, 2018
Resolved
Report
Copy
Resolved

charged more than maximum retail price

Address: Hyderabad, Andhra Pradesh

Hello,

Today (21 feb 2018) i bought a product (Melaglow skin brightening and lightening cream 15g) in apollo pharmacy near madhapur petrol bunk hyderabad. It's mrp price post gst is rs. 285. But they charged me rs. 328 and they gave bill with rs.328.
I believed that apollo pharmacy never cheats and left shop by paying amount. Later i noticed that mrp and bill are different. I am providing bill and mrp on product in...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Roy Neha
from Hyderabad, Telangana
Feb 20, 2018
Resolved
Report
Copy
Resolved

was asked to buy full strip of medicine.

Address: 500081

Hi,

I was asked to purchase a complete strip of medicine whereas i was not in need of them. I asked for 5 tablets and was willing to pay for it, but the store manager refused to sell the tablets. I was really sick after a flight. And at this point of time his business mattered to him more than selling the tablets. Located at an airport, i was not able to locate any other store for the next 30 kms. I was helpless and i gave...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Dheeraj Jangid.
from Gulabpura, Rajasthan
Feb 20, 2018
Resolved
Report
Copy
Resolved

p. f

Address: 302033

Mere name dheeraj jangid hai mai 2 year phele apollo mai job karta tha pratap nagar kumbha marg jaipur wali branch pr!
Sir / mam,
Mene job se 2 year phele resignation de diya tha mera pf 2 year se mujhe nhi mila mene all documents submit krwa diya h phir bhi apke office wale mujhe 10-15 din ka time de kar wapis bhej dete h 2 year se apke office m baat kr rha hun phir bhi koi action nhi ho rha h please help me
Dheeraj...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
shrunga hv
from Bengaluru, Karnataka
Feb 15, 2018
Resolved
Report
Copy
Resolved

apollo staff misbehavior with customer

Address: 560099

Am 7th month old pregnant women and a regular customer of Apollo pharmacy. A week back (9th Feb 2018) I had made a purchase from one of your store in CSB Layout Bangalore and today I went to the same store to exchange one of the medicine (15th Feb 2018)

When I approached the store the person who called himself as the store supervisor named Kumar for an exchange he was least interested in attending, when I asked again he approached...
+1 photos
Helpful
Found this helpful?
1 Comment
Report
Copy
I
Ipsi99
from Kolkata, West Bengal
Feb 15, 2018
Resolved
Report
Copy
Resolved

paid through paytm amount deducted but not received by shopkeeper

Address: Kolkata, West Bengal, 743144

I brough some medicines from apollo pharmacy ichapur manicktala pushpa apartment pin 743144. I paid through paytm amount is deducted and money is not received by shopkeeper. Then he hanged his computer and i had to pay cash. Moreover he did a mistake in billing. I didn't got any discount nor any bill. He was behaving badly. Amount deducted is 380.60 rs. When will i receive my money back. Tell me please...
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: 501510
Website: Apollo pharmacy

Sir
I have purchased medicines in apollo pharmacy in b. N. Reddy nagar, hyderabad. On[protected] for rs.227.70. I paid through mobile paytm wallet. But medical shop people said they have not received money in their account so i paid cash and received medicines. They told my paytm money will be credit back in 2 or 3 days. But still not returned even after one week. When i again asked no proper response. Please look in to this and return...
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy