Apple India — 2 days old iphone 11 pro stopped working

Address: Mumbai City, Maharashtra, 400081

I had prebooked the i phone 11 pro. The phone got delivered in a descent condition. Used the phone for a day and was working fine until suddenly the network carrier service stopped working. I reset the phone and tried to erase all data as provided by apple support yet it was not working. I took the phone to the gallery and asked them what was exactly the issue. They said it may be an locked phone you need to submit it and we will get back to you. I am using apple products since very long time and sincerely i am very happy with the products but this time i must say it was pathetic experience. The phone cost over a lac and if this is what we get then i am seriously disappointed.