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In case apple is interested, I am using this forum as escalation post spending many hours with them directly. Twice at the service centre (Aptronix, MG Road, Bangalore 560001), twice on online chat with customer care (John Nixcel, Puneeth), twice on phone with escalated customer care technical person (Mallika). My case number is[protected].
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+91 80 4045 5150
19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore, Karnataka, India - 560001