Apple India — apple airpods

Address: 248007

I had submitted my airpods as i was facing some problems and expected a replacement for the same. Received at the apple service centre didn't give much care to my airpods and they have got so much scratches that i can't wear them i am feeling very dissatisfied with the service which i have been provided to me by the dehradun service centre radius and i expect a replacement for the same airpods as they have so many scratches and i can't wear them. Search a parts are meant to be used but they have use them so brutally that they have got such a bad condition and i am not feeling good wearkng those. I expect that the apple company would take action and get me a replacement for both of my airport so that i can get a new ones and i get help.