Apple India — apple customer care fraud

Address: Rajkot, Gujarat, 360002

Hello sir:,
I hope you are doing well, my iphone was open to my pocket pressure and have not any cracks on screen but half screen touch not working, then after i was go on apple customer care in rajkot, and i show my problem, he is confused my phone is in warranty or not that man says. I want to set that iphont to bengaluru if not in this warranty so you should play 1900rs without repairing, is that your apple service? No that pickup or drop center please change your center name mf service and my iphone was 8 moths olde