Myself vimesh v from kerala, india. I have one i phone 6 brought on oct 2015 through online.
Rom last week on wards i have 2 problem with my phone
1. Touch id is not working
2. Poor battery back up
1) since last 1 week on wards i am not able unlock my phone through touch id. I went yesterday (28/07/17) near by one apple care center and explained my issues and they replied me that issue with my phone, one side having slight bend and need to replace the entire phone. I didn't expect such kind of issue from a brand like "apple", really its shocking for me. I dont no what kind of checking happening while making this phone? Is this phone validating as per design validation / product validation? Please tell me what i should do next. I need to spent another 28000 inr again for rectify this. I am not ready to do that and awaiting a positive feed back from your side.
2) battery backup also in very poor situation now. Even 100% charge is there then also it will switched off with 2-3 hours without using the phone for even talking or data use. Yesterday night i have put my phone in flight mode when i am going for sleep but within 6 hour phone got off.
Herewith i am attaching the issue checking details given from apple store on 28/07/17.
Awaiting a positive reply from you sir. Thank u.
Note - i didnt't expect this kind poor manufacturing qualities from a brand like "apple". Expecting a positive feed back from your side.
Regards,
Vimesh v
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