Apple India — Apple IPhone 8 Plus

I’m Dr. Sangeetha V.S from Kerala, India. I bought your Apple IPhone 8 Plus in 2018. Used it only for 2 years. It’s never even been rough use. Still my battery backup became 81% and phone stopped accepting SIM cards within 2 years. Upon enquiry in Ernakulam branch Service centre, they told me to replace the entire phone. If this is the quality of your phones and this the way the service centres are going to be, then we will take appropriate action. I want my phone repaired immediately.