| Address: Bangalore, Karnataka, 560066 | | Website: apple |
Apple customer service is is horrible. Never invest your money on iphone. It is not even 1 year since i have bought iphone & only 2 months after buying i have used it properly. Rest of the times, it always gives problems. Heating problem, unexpected shut down, ghostly behavior, automatic on/off silent button, only home button heating up problem.. I can't explain how much frustrated with this.
During the ghostly behavior also they did not replace the phone considering other issues along with it, they just replaced the display & other issues were never resolved. Horrible people ask me to go to service center as soon as the problem occurs, but service is open only from 11 a. M to 6:30 p. M.
Only one lady from the technical adviser's was following up well during ghostly behavior of the phone. Recently, for heating up & silent button ghost behavior issue was observed, i got contacted to another technical adviser basit &he promised to resolved & explain the problem to service center, this guy made me wait in center for 1hr45mins & never called up even after continuous voice calls. Neither service center people were ready to take the phone for service as case was raised. When basit never called up, i had to fight with the center for checking the issue. Overall, very bad experience with iphone. Please don't buy this phone. Instead, you will get multiple best phones in less price. Was this information helpful? | 
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