Apple India — apple x -

Address: Meerut, Uttar Pradesh, 250001

Website: [email protected]

I had purchased apple X on 28.12.2017 ( IMEI nos-[protected]) . it stop working on 21.07.2018 .As product was under warranty we have gone to apple service centre ( F-! info solution & services pvt. ltd -Meerut )service centre reported us that some parts were missing .It was surprised to us that parts are missing. We have taken back the phone & send for second opinion from Apple service centre at pacific mall Ghaziabad on 31.07.2018 & they also report us that some parts are missing. we have lodge a complaint to apple on 05.09.2018( Apple case nos[protected] & continuous follow up by banglore & customer care executive Miss Susanskrita Lal. They refused to accept the complaint under warranty & informed us that this phone will be change on paid service ( Replace cost was reported by service centre was Rs 60000/=by service centre manager Mr Sumit)
for manufacturing defect or wrong doing at meerut service centre we feels that apple is cheating with us & they have not investigate the incident properly.