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Apple India Complaints & Reviews

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Last updated Oct 11, 2024
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Apple India reviews & complaints page 9

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Hello,

I have Apple iPhone XS MAX 256GB mobile. For my mobile, FaceID was working good before updating iOS version, but after upgrading to new software version FaceID and True Tone display stopped working .
It’s very annoying to use this device without FaceID and entering the passcode every time. And using without passcode, there will be a security issues.
To get this fix, I have visited nearby Apple store...
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Keval Desai
from Vadodara, Gujarat
Dec 18, 2021
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Inferior Quality of Cell phone Material

I have purchased iPhone 12 in Feb'21.
Just after the use of 6-8 months color of material near the camera lens was getting peeled off.
I had contacted to Apple service center as well as customer care. However my issue was not addressed by informing that this issue falls under the physical damage and it is not covered in warranty.

I am still amazed that if color of the material itself is getting peeled off than...
+1 photos
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Vasantha K
from Pune, Maharashtra
Dec 18, 2021
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Iphone 12 blue colour peeling

Blue colour iphone started showing sings of colour peeling as early as 3 months from date of purchase. When complained i was asked to visit the service center. But today when I visited there I was told this is a cosmetic damage and nothing can be done. This is absolutely lethargic and absurd to push manufacturing defect as cosmetic issue. Did not expect this from a premium brand like apple....
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rana Ajit
from Safidon, Haryana
Dec 17, 2021
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Not repair in warranty

My MacBook's keyboard's delete button was not working properly so I brought my MacBook to the Apple Store, then he said that your MacBook have a little or minute dent on your MacBook, then you cost 25000 rupees.they denied to repair in warranty tell me what is the connection between delete button or dent .why you give the warranty of 12 month when you are not able to repair in warranty.my parents very hard working then they earn money not...
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Fanish Kataria
Dec 12, 2021
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Battery problem video is not playing

Address: Delhi
Website: Apple complaint

I bought iPhone 11 in jan 28 it is still in warranty but it battery health come down to 86 % and sometimes like day before yesterday I have battery Heath 88 then is come to 87 yesterday and today is come to 86 and sometimes my video is also not played I want that plz change my battery free of cost as it is in warranty...
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shivamnanda7
Dec 11, 2021
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New phone body paint getting removed

Address: ghaziabad uttar pradesh

I bought a new apple iphone 13, 25 days ag from priman rdc ghaziabad. even after proper care, the paint at the top of the body is getting removed and no physical impact has been there on the phone since the date of purchase. Such poor quality wasn't expected by apple. The customer care centre didnt even listened to the query. I need a quick action on my complaint and i want a replacement/repair of the product....
+2 photos
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Piyush Potbhare
Dec 11, 2021
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Defective watch delivered

Address: At post kesapuri camp tq majalgoan dist beed
Website: Fabmono

Defective smart watch delivered to me please return it...
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I have filed a complained to apple customer care service for resolving my iphone issue ...i have called like 10 times ...3 to4 times a day and talking for 2 hrs minimum to one person (in short 4-6 hrs a day) disturbing my work and ruining my mental health and talking to new person every time when i call up and explaining my issue to everyone ...firstly i was told that they will give me a call back regarding the updates of the case but nobody...
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prashant8530
Dec 8, 2021
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AirPods Pro Battery Drain Issue

My AirPods battery is draining quickly, one of the AirPods discharges 30 mins before the other one....
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J
jometforyou
Dec 7, 2021
Dec 7, 2021
This thread was updated on Dec 7, 2021
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Iphone 12 Mini

Address: Cochin

I have bought a new Iphone 12 mini and its face id is not working from the 15th day. (its showing error as - there is an issue with face id, please contact customer care).

I visited Apple care 4 times in last 2 months and they just reset the phone and give back to me and the same issue is repeating again in few days.
4th time also they have restored the phone and given back to me with out repairing or solving the issue.br...
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2jc1
from Thane, Maharashtra
Dec 6, 2021
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service center exorbitant charges and no bill provided.

Address: 6 Basement, Seven Star Bldg, Brahman Society, Gokhale Rd, Naupada, Thane (W) 400602

On 03/12/2021, visited B2X Service Solution (P) Ltd, Shop No 1/2, Prestige Garden, Thane 400607, with issue related to speaker output, the centre just cleaned the speaker for dust accumulation, which took less than 5 mins, for the above work charged @ Rs. 1600/- which is likely a salary of MIT graduate, moreover the payment was demanded in cash & NO proof / bill provided even after demanded....
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PuneetBhatt
from Dehradun, Racecourse, Uttarakhand
Dec 5, 2021
Dec 5, 2021
This thread was updated on Dec 5, 2021
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Fraud of money by mobile by hasmukh Agarwal kolkata

Address: Shop D9,near howrah Bridge, approach rd, murghighata, barabazar,70001, Kolkata

I ordered iphone 13 mini ...and the iphone I received was iphone 12 pro max and that too was duplicate too ...so I ask for refund of money and said I don't want the product...bcoz according to policy we can return and refund will be done in 3 days ...I have given screenshot also the person says that it will transfer within 3 days ...but it's been 6 days but the money didnt came ...it was 29000 rs and I pay that on Google pay to the account...
+15 photos
+1 videos
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Address: Jabalpur

Today dated 24 November i went to Apple Store Jabalpur i.e inext near Naudra Bridge.
I asked store manager if iphone 13 pro 256gb seira blue colour is available, he said yes and asked the payment option and then i said i will pay via debit card..
I asked him to start billing and hand me the phone and then he said that you have to buy accessories worth rupees 3000rs.
I said ok give me 20watt charger and a tempered glass...
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Apple@Gaurav
from Meerut, Uttar Pradesh
Nov 23, 2021
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"Privacy being compromised"

Address: 25/a31, Backside Marina Hotel, Middle Circle Road, Connaught Place, Delhi 110001

I have purchased a new Gadget (i phone 12 mini) through online site (flipkart), earlier it seems to be normal but i am being compromised with my privacy i.e. that phone consist of a face lock and i have locked it using my face id and retina but my brother was able to unlock it by his face.
I want to raise a complaint and regrading my privacy being compromised....
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R
Ravvy
from New Delhi, Delhi
Nov 22, 2021
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Iphone11

I bought an iphone 11, 128 GB on 20th October, 2021 through Amazon India. The phone started having battery charging and drainage problems from 15th September, 2021. It would take around 3 hours to charge and would get drained in 10 to 15 minutes. On the advice of Amazon, I called up the retailer on 1st October, 2021 and also sent them an email and they asked me to contact Apple support. I called up Apple support and explained the whole issue...
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Dr_kumar
from Guna, Madhya Pradesh
Nov 21, 2021
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Defected ipad

I purchased ipad air 256 gb, its on off button was loose, after 2 replacements they didnt deliver good product, i ordered third replacement, but since 2 months neither apple giving refund not product, where will i go, my online classes are going on, my money 75000got stuck, i cant buy other talblet for my online classes, , , never expected this FRAUD FROM APPLE, , , i regret in choosing apple, , i must gone for other brand of tablets.br...
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Ravvy
from New Delhi, Delhi
Nov 18, 2021
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Iphone11, 128 GB

I bought an iphone 11, 128 GB on 20th October, 2021. The phone started having battery charging and drainage problems from 15th September, 2021. It would take around 3 hours to charge and would get drained in 10 to 15 minutes. I called up the retailer on 1st October, 2021 and also sent them an email and they asked me to contact Apple support. I called up Apple support and explained the whole issue to a lady there and then again to one Mr....
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SACHINShelke167
from Aurangabad, Maharashtra
Nov 13, 2021
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My iphone 11 camera is not working

Address: At waluj taluka gangapur DIST Aurangabad Maharashtra

Recently a week before I have bought a iphone 11. 4 64 varient and now I am facing a camera issue such a disgusting feedback I have got from where I have bought this iphone 11 . I had this phone for just a week and now I m facing this problem . My back camera is not working 😔 now what should I have to do now even my front camera is also not working . I visited the croma store from where I have bought they said to me update it to latest...
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DEVESH MAHADEV
Nov 13, 2021
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Leather case wrost quality

I bought this case from you’re authorised online shop on 17th may2021…
Now I’m facing colour faded on borders..

I heard about “ wil never compromise quality of product and service”..
That motto push me to buy this premium case in premium price
But unfortunately im that unluckiest person ..

Below the attachment the present conditions of my leather case.....
+2 photos
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shail4u3691
from Mumbai, Maharashtra
Nov 9, 2021
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Iphone 11 Dead - Case ID 101519558871

I purchased an apple iphone 11 which went dead in 4 months. When i submitted for repair under warranty in Andheri west, they sent my device to Bangalore service center. After which i was told the device cannot be repaired under warranty as there was some internal damage due to third party modification. I never gave my device to a third party moreover it was under warranty so there was no need to do so.
This is was a faulty device and...
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