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Apple India Complaints & Reviews

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Last updated Oct 11, 2024
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Apple India reviews & complaints page 6

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K
Kunalagarwal.93
from Siliguri, West Bengal
Jun 25, 2022
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Product wrongly sold

Address: Siliguri

I had purchased an iPhone 12 64GB with adaptor and a Magsafe battery pack from imagine - Apple Premium Store Sevoke road Store on 28/04/2022, billing details of which are as follows :-

Seller Name: KBRL Retail Ventures LLP
Seller Address : Crossing of Sevoke Road & Church road, Sevoke road, Siliguri (734001), West Bengal
Customer Name: Kunal Agarwal
Bill Date : 28/04/2022
Invoice No.: (SR/22-23/10307)br...
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G
Guri Vlogs
Jun 25, 2022
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SBI CARD iphone 13 cashback not received

Address: mumbai

I have bought my iphone13 with SBI bank Credit card on 11/02/2022 in Mapple Store online. As mentioned by SBI credit card (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in Mapple Store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible....
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K
Kris1010
Jun 20, 2022
Jun 20, 2022
This thread was updated on Jun 20, 2022
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Airpods Issue

I bought a apple 2nd generation airpods on 19/03/2022. And the left one Airpods has stopped working.
It happened before as well but when i reported it to apple care they troubleshooted and it got fixed.

It has stopped working since yesterday. And i took it to the service center.
They are stating that there is a green mark on the right one and hence they can't replace it.
I informed its the left one which...
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S
Sameer063
from Mumbai, Maharashtra
Jun 20, 2022
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AirPods battery draining issue not resolved

I have submitted my AirPods in Maple Authorised Service Centre Khar Branch Mumbai. They are not ready to revert back since 4 days and now got the email that they want to observe it for more 5 days. I don’t expect this kind of service from maple. I have paid 10k for that device and this is what the service I’m getting. Even after submitting the genuine evidence for the issue I’m facing.
My work order No.
KHAR[protected]...
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Hi apple is not replacing my phone as per their hardware replacement policy. I have bought this at aptronix store ecr Chennai India and they fail to issue refund or replacement. Kindly help me get justice in this issue....
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16-3-22 iPhone 13 pro max purchased at chroma store, select city walk, Saket Delhi . 27 -5-22 flickering issue of display. taken to b2 x service centre in ansal plaza which is authorised service centre by Apple. Display changed Without consent. Device hanging while using Mobile . Resubmitted device but no issue detected . Now facing flickering issue . Going to submit the device again....
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S
satishphone
from Bengaluru, Karnataka
Jun 9, 2022
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Airpods pro product claim vs warranty (details added)

Apple claims airpods pro as water and sweat resistant in their product description and comes with a 1 year manufacturing warranty. I bought this product on Oct 23 2022 on Amazon. While I have used it for regular calls, I have also been using it for last 2 months while running. My right airpods wasn't charging regularly (needs quite a bit of alignment for it to charge) and hence gave the airpods and case to Apple service centre. They havent...
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S
satishphone
from Bengaluru, Karnataka
Jun 9, 2022
Jun 9, 2022
This thread was updated on Jun 9, 2022
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Airpods pro product claim vs warranty

Address: Aptronix India, MG Road, Bangalore 560001

Apple claims airpods pro as water and sweat resistant in their product description and comes with a 1 year manufacturing warranty. I bought this product on Oct 23 2022 on Amazon. While I have used it for regular calls, I have also been using it for last 2 months while running. My right airpods wasn't charging regularly (needs quite a bit of alignment for it to charge) and hence gave the airpods and case to Apple service centre. They havent...
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J
Jai Sethia
from Kolkata, West Bengal
Jun 8, 2022
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Apple India cheating their customers - Fraud

This is to bring to your notice that the Apple App Store has an option to 'send gift-card via emiail'. I wanted to send a giftcard of Rs. 750 to my friend and seamlessly made the payment via the steps shown on the appstore. For my surprise the amount got credited to my Apple ID credit and not a gift card, the same issue was notified to the customer support and they informed me, that gift cards cannot be generatedl anymore.
Why still...
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I purchased a Series 7 Apple Watch on 15th oct 2021 via Credit Card and was supposed to receive a cashback of Rs 3000/-. I havent received the cash back yet not any information regarding the same. Kindly inform what is the status of the cashback and when can i expect it to credit in my account. I made a payment with HDFC Credit Card. The Scheme was to receive Rs Flat 3000/- cashback on payment via HDFC credit card or EMI options. Kindly check...
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V
Vinod Khera
from Dehra Dun, Uttarakhand
Jun 3, 2022
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Ipad - Under warranty - Apple asking paid repairs

Hi,

I bought iPad, recently discovered that it is bent and also has some issues lie
1. Diminished Screen sensitivity to touch at bend area near
2. Quick drainage of battery
3. outer case is bent.

I visited the Apple customer support in Rohini, they are saying it is some hardware issue. Although the device is under warranty and hardware coverage is there, Apple is denying and asking for...
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A
andy2basis
from Hyderabad, Telangana
May 24, 2022
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Unable to install applications on Iphone 13

Address: Hyderabad

First of all I am an first time user of Apple Phone. Bought Iphone13 for 75000 rupees on 2nd May 2022 and from the very next day I started using the Iphone13 but was unable to install any applications. So I started complaining to customer care from then( means 2nd May 2022 to till date(24th May 2022), literally I had wasted 23 days of time to resolution for this issue and there was no proper response, explaining every day about my issue and...
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S
Sid Lezep
from Diu, Daman and Diu
May 20, 2022
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Im complaining about things not covered under warranty

Address: Planetcare 590, Pheonix Primus, Second Floor, 12th Main Rd, HAL 2nd Stage,Indiranagar Near old Sony Signal - Above Jaypore Showroom 560038 Bangalore

1. Ref BW40GEKXTMZC dated 11 May 2022.

2. I had submitted my phone on 11 May 2022 which is under warranty with some problems in the phone as mentioned in the above ref id.

3. Planet care Indiranagar told that it is due to corrosion whereas my phone had never fallen in water nor even exposed to water / rain.

4. I also read the Terms and conditions throughly and I couldn’t find anything regarding...
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S
Sinister
from Bhopal, Madhya Pradesh
May 17, 2022
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IPhone 13 cash back not received

I brought Apple iPhone 13 from Apple store in DB Mall, Bhopal and paid the full amount via ICICI debit card, but it’s been more than 120 days and I still haven’t got the promised Rs 7000 cash back in my ICICI account...
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H
Hitesh12ye
from Delhi, Delhi
May 16, 2022
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Pathetic services impacted financial

I have given my phone at future world ( apple authorised service center ) after 15 days I didn't receive my phone and issue can't fix they just wasted my time and money, they have charged me 16800 more still unable to give services to the customer, I have been follow up daily. With them however there no resolution such a pathetic services my a big brand apple...
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S
Samiksha Patra
May 15, 2022
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Apple subscription status refunded but not rec

Apple subscription I bought was cancelled and refund status on App Store is showing (refunded) as of 10th May.
I paid through my Icici debit card and even though it says it will be refunded within 5 days, I still haven’t rec the refund in my account . Plz get this solved...
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Website: Smartymix

Your company is fraud named SmartyMix yaa, your website is showing the amount of I phone 13 of about 8000 but it's actuall price is 80 thousand
Wts!!!??...
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Address: 5TH CROSS AJITH LAYOUT BANGALORE KR PURAM

I have purchased new mackbook from apple store in indiranagar bangalore, In just 15 months 2 times service center has replaced both mother board and logic board, again and again facing hardware failure, now 3rd time apple service center want to replace my mackbook mother board .i am asking for replacement .i have extended warranty for 2 more years by paying 17 k . its under warranty .I have not collected my mac from service center . service...
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K
Kchandresh
from Ghaziabad, Uttar Pradesh
Apr 22, 2022
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Stray Dogs

I residence of shalimar garden extn 2 near Pannu chowk sahibabad dist ghaziabad, There are more than 10-15 Stray Dogs are there many of them bark at all times when someone passes beside them they also get to bite several times. So, It is requested to Nagar Nigam kindly look into this matter as soon as possible....
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R
Raman sehgal
from Delhi, Delhi
Apr 8, 2022
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Battery draining fast

Address: Apple India Head Office Address 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road Bangalore Bangalore District Karnataka India 560001

Hi consumer forum,

I sent my phone twice a time to apple care at Bangalore from delhi and both of time they had upgraded firmware which i already did before submit it to them.

They done same upgradation by his side on both of visits and done no repairs and kept saying the battery issue resolved post doing firmware upgradation. issue still remains the same and nothing improvement in battery. I am feeling helpless...
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