| Address: Amritsar, Punjab, 143001 |
Hi team,
I hail from amritsar and i am the regular patron of apple products (Phones, ipad). Recently, i have ordered apple iphone 6 from online site (Amazon.com).
From the day i have purchased the item it was causing trouble to me as various applications were running slow. I visited the nearby store couple of time but i have not got any prompt response. Being a senior citizen, it is difficult for me to visit store everyday for follow up.
Last week my speaker of my iphone 6 also stopped working, when i visited the store today and asked for replacement, they told that it is not manufacturing defect. We need to send device to bangalore for which we will charge around 2500/- rs.
My device is new and under warranty, i just want my phone should be replaced as it is under warranty without any charges.
Please find the phone details below:-
Serial number :- f18vd5dwhxr5
Imei number :- [protected]
Customer details:-
Name:-rashpal singh
Address :- 2269, block - c, ranjit avenue, amritsar - 143001
Phone number - [protected]
Apple amritsar authorised server centre:-
Sco 29, national shopping complex, hide market, maharaja ranjit singh nagar,
Ram bhag, amritsar punjab
Phone no - [protected]
It is being last 5 years that i am regular patron of apple products but the behavior of staff was not up to the
Mark.
I am a retired sr banker and senior citizen.
Kindly advise on this and let me know how to proceed further for the replacement of the defective device.
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