Apple India — Cash back amount refund not happening

I purchased a mobile Iphone 13 256 GB, I purchased in salem Iplanet store using my SBI credit card on January 08th, 2022.

As on purchased date if i purchase through my SBI CC i suppose to receive a 6000 INR as a cash back. My CC billing date is every month 15th. So far 6 statements are generated after my mobile purchase.

When i reached out to store sales team multiple times they requested to wait for few more days. So far 175 days crossed almost 6 months completed.

Last week i have shared 6 months of cc statement with salem iplanet store sales team. After validating statement they are simply asking to contact SBI CC section side.

All my cash back transactions are happening properly on that card but only this transaction did not happen. So far there is no use of Iplanet store salem. Worst cx service ever i faced with this store. This one store making me frustration on complete apple product.

They are making me run everywhere to get my cash back. Just because add posted in iplanet i trusted and purchased otherwise if i purchased in poorvika or sangeetha they would have done best customer service.

I have attached my purchased copy reference please do needful to get my cash back. If you want to discuss anything please feel free to contact me on my number [protected]

Thanks,
Sudhagar