Mac book 14 2021 purchase from abudhabi on 24/6/2022 with 1 year International warranty.
On 10/11/2022 found Mac book not starting and taken to MAPLE, an authorised Apple service shop in Mangalore with Laptop barcode and Invoice details.
Unforturnately MAPLE Service person checked the barcode and inoformed us that following warranty is lapsed and asked to pay Rupees 3000 as advance which is not returnable.
on 12/11/2022 Service person sent message to collect the device after fault recitification and refused to return back Rupees 3000/- even after producing Purchase invoice dated 24/6/2022. and Issued Tax invoice for Rupees 3000 which is illegally collected from us.
Enclosing hereiwith all the details for your intervention and arrangement for returning of Rupees 3000.
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