| Address: i care, sy16/8-2, edappally, kochi-682024, kerala, india |
Purchased a new charging cable in i store after 4 long years o[censored]sing without any complaints or purchasing any other accessories. i have apple 7 which i am using from September 2017. exactly after 4 years of completion first time in 4 years i purchased charging cable from i care for Rs 1800/- hoping it will last for next couple of year as i was using previous charger for 4 years without any damage still i have that. however this purchase was big disappoint for me as within 3 months charger was damaged due to low quality or internal damage product. the cover of charging connector which plug in to charging port is came off and inner part was visible. it came off towards the wiring part due to i was not able to push the charger in to the port. when i visit the i care in cochin. the response from technical team was not acceptable as a customer that this was damaged physically hence can not comes under warranty. even i show them the old non damaged charged what i was used for 4 years. but service person was not willing to listen and ignored saying this not our fault can not be repaired or claimed.
i am looking for the replacement.
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