Apple India — cheating customers at nyassa

Address: Mumbai City, Maharashtra, 400028

Website: nyasa.info

Iphone 7 plus under warranty, headphones not working. No cuts on the wire on handing over to the customer service executive. The headphones were taken inside and then brought back out with a cut on the wire. Replacement denied citing physical damage. The customer service executive was in a haste to direct me to buy new headphones costing over 2500 rupees. On being asked to give a written reply i was made to wait for over half an hour. Finally the complain was not resolved. Pathetic service for such a premium product.