| Address: Block 4 Flat 1B, Diya silver oaks, Murugan Street, Annai Nagar Extention, Korattur North, Chennai -76 |
Case :[protected]
My contact : +91 [protected]
Name : T.Shanthi
I have purchased Apple Ipad air and my Device coverage info very clearly shows as Apple care+ coverage available (this device is eligible for additional coverage until 29 August 2022) however when i spoke to Customer care (Sandeep and couple of other few) wasting 2 hrs of my time, they very happily say its some kind of "TECHNICAL GLITCH" because of which am seeing this message and asking sorry for it.
This is definitely not accepted, i don't want to penalized on non purchase of Apple care + and mis leaded wasting my time and energy for 2 days running behind multiple people and very frustrated finally to hear "TECHNICAL GLITCH" from such a big company. Pathetic and Atrocious.
How do i get this issue addressed and fixed now ? what is the process to Raise a Legal complaint against this issue ? Please let me know
Regards,
Shanthi
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