Apple India — complaints against service center

Address: Bulandshahr, Uttar Pradesh, 203001

Hello sir my self divyanshu pandit, i buy a apple iphone 6 32 gb gold on 10th september 2017 my phone serial no is ffpv7s5jhxr6, with in a one day its touch id not working, i submit my iphone to apple solution (F1 info solutions and pvt. Ltd. A-115, 1st floor meerut city up 250001), 'today date is september, i called the care many times but they always gave me the same reason your phone not checked your phone not checked, they told me same reply you can call tomorrow, but still not a single response from the service center its 10days and i dont know where is my phone sir i request u plz gave any response about my phone with the reason and when i got my phone, i m using apple from last 2 years but thats was the worst experience with care