Hi,
I kushal pal singh have bought an iphone x on 14 dec 2017 from invent g-12-13, hb twin towers, netaji subhash place, new delhi-110034. Since after the purchase of this best phone of apple i am facing many issues it is not worth of spending about 90 thousand rupees. The problems i am facing are:
1. Screen malfuntioning.
2. Touch not working sometimes.
3. Back cross button not working during open apps.
4. Never get full charged even after charging about more than 3 hours.
5. While scrolling apps it will automatically shows phone is charging even without connecting the charger.
6. Phone got extreme heating even u can't pluck in your hands.
7. Battery drainage
8. Display overlap with other apps options.
Now after visiting your service centre (B2x service solutions shop no. 207 a, 2nd floor, plot# d1-2-3 ndm mall 2, block d, netaji subhash place delhi-110034) so many times they have deposited my iphone x on yesterday as they said me that your server is not working. My job no. Is :dpp[protected].
Now i am requesting you to please take your phone back as it is a new phone and i am facing many issues and i don't want any repair in my new phone and refund my amount back. As your advertisement are misleading peoples as the phone get charges 50% in 30 min. So don't mislead peoples through your advertisement. Otherwise i have to file a suit in consumer court and also registered a fir for misleading peoples. Under the consumer protection act, 1986 under section 2 (1) (R) describes unfair trade practices, which specifically under sub-sections 2 (1) (R) cl. Vi and 2 (1) (R) cl. Ix include the acts which can be called as misleading advertisements and claims. Section 2 (1) (R) cl. Vi describes any act (S) aimed at “making a false or misleading representation concerning the need for, or the usefulness of, any goods or services” as one of the restrictive trade practices.
This act of yours caused me grave loss and mental agony. If you had not assured me that the mobile i am purchasing from your shop is a new one and having good quality i could not purchase the same from your shop. Believing upon your assurances i invested big amount to buy said mobile phone. You have knowingly and deliberately sold a defective mobile to me your this act is comes under the purview of cheating, which is an offence punishable under section 420 of indian penal code. You have done business against the business ethics and practice.
You are hereby called upon to provide me refund my money (Rs.89000/=) within 7 days from the date of receiving of this notice, if you failed in compliance of this notice, i will be constraint to take legal action against all of you by lodging a fir for initiating investigation and filing civil suit before competent court for recovery of damages and value of mobile phone and you shall be solely responsible for the cost and consequences arising thereof.
Note: a copy of this notice will be circulated to national and local media so that common people of india can be saved from this kind of cheating and malafide business practices.
Regards
Advocate
K. P singh
Delhi high court
[protected]
Email:adv. [protected]@gmail.com
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