Apple India — Defective Mobile

Address: 19th Floor, Concorde Tower C, UB City, No.24,Vittal Mallya Road, Bangalore 560001, India.

I have purchased iphone 6s in october 2019 and faced many problems in it like battery drainage, mic problem, hanging issue, sms like otp not coming, due to these problems in my mobile i have visited authorised apple service centre sector 35 b in chandigarh on 15/7/2020 at 11:39am and was highly disappointed with their services, as i was using only iphone 6s and they told me that it would be sending in mumbai and it will take 15-30 days for repairing as they told that its display would be changed, i have requested to provide me substitute mobile until my mobile gets repaired but they refused and told that all data inside the mobile would be erased and forced us to erase that then only they will submit the mobile.