Apple India — didnt received iphone 11 hdfc bank offer 6k cash back

Address: Kirti Nagar moments mall I invent apple store

I purchased 1phone 11 month of feb 2020 from i invent at kirti nagar apple store almost 120dyas are complete but still my 6k iphone 11 cash back not received till time from my hdfc bank and they told me you will receive cash back with jn 120days they doing miss selling
I want to my cash back soon please help with this matter and resolve
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