July 12 : Ordered a MacBook M1 Air. Mistakenly put wrong phone number.
July 14: Was the delivery date. The delivery boy failed to contact me despite I had contacted Apple on July 13 and upon their request contacted Bluedart and changed my number
July 14: I was informed by a friend that the model I had ordered is an older model from 2020 and would become out of support in a year or so. I contacted Apple support and they confirmed the same. So, I asked that support guy to cancel that order since it's not delivered yet and refund my money and I would buy the latest model.
July 20: It took them this long to update on the status to return and not deliver. On July 20 I got update on email that my product will be returned and also same on Bluedart tracking site and Apple order status page. I talked to support agents and they told me to wait till July 27.
August 3: July 27 came and went and I contacted Apple as the product didn't move at all. They again fed me some cock and bull story about some bug or glitch. Apologized in every possible sentence possible in the English language but that's all they did. August 3 was the next maximum time for me to wait but still there's no update on the product's return.
So, we Indians adding Govt. tax over Apple tax already pay Apple a lot for their already overpriced products only to receive such pathetic service. I would not recommend to anyone to go for Apple. Stay away from them. I just want my money back dunno when will I get it. Was this information helpful? | 
Yes I got my money back. They took till August 5 or 6 I think to finally admit and say something akin to this - this issue has been going on for too long and we don't want our customers to suffer on our behalf. Sorry for inconvenience etc. and hence we're issuing your refund. That's the support agent said. Then within 12 hours got an email from Apple refund issued. Then it took 24 hours for the money to appear on my account.
I still checked Bluedart page out of curiosity. Apparently, the page mentions Apple got its product back by August 15