Apple India — flexgate (macbook pro 13 inch, 2017)

Address: Apple headquarters, Cupertino, California, USA

Website: support.apple.com/en-in/13-inch-macbook-pro-display-backlight-service

Due to apple's design issue fault, my macbook pro 2017 13 inch was having display issues (Stagelight effect) at the bottom of the screen. Then after some days the display stopped working. On further research i found that a lot of people are having this issue and there is a petition on change.org that apple is not listening to its customers and regarding it as customer's fault. After heavy critisism they acknowledged a free repair for only 13 inch 2016 models, while 2017 models are plagued as well. They solved the display design issue post 2018 models which proves that they know that its their fault, but are not acknowledging publicly due to financial responsibility