Apple India — gave me defective airpods

Karthikeyan Udayakumar

from Rajkot, Gujarat

Nov 13, 2019

Address: 600080

I am from tamilnadu and i bought my airpods 1 last year june 2018 but this year march it started working weird and replaced all the 2 pods with case new after 4 defective attempts.

Just after apple company gave me brand new airpods same issue is coming for past two months.. That is my right pod is not charging not detecting in iphone... I checked with the apple service center they say replace a right pod with 6000rs... I don’t know what quality the apple is providing to customers... Highly disappointed with apple product... I received 4times airpods with defective and they replaced each time... Airpods what apple is giving is low quality and they can’t be trusted...
I have a copy of the service center paper and i can’t buy another new airpods... Apple has to reply why it’s not working... After replacing like only 5-7 times i used it... Please raise a concern with apple india airpods section

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Nov 16, 2019

Updated by Karthikeyan Udayakumar Till now I dint get any update ...I tried to contact customer care they told they will transfer the call to escalation number but I waited for an hour in same call but no reply ...I asking to Apple are customer looking like fools to invest that much amount and getting defective product that too won’t lost long