Apple India — harassment services from iphone reseller,visakhapatnam

Address: Dabagarden,Aprontix Primium Rrseller, 530020

Good mornig sir,
I sri ramya ranjan behera, from nabarangpur, odisha. I brought a iphone xr from visakhapatnam, aprontix primium reseller on dt:-03/10/2019 for my wife named sagarika mohanty. Within 0ne month i chang a screen password and forget it, it will happend on before kali puja. Then i go to visakhapatnam to reset the iphone which is far away from 250 k. M from nabarangpur. Before i go to the store again i'm asking to the seller point is my problem is solved there? They tell to me ok. You first come to the store we ll solve it and also i tell him that i want to buy apple mac book from him also.
When i reached to the store its a time of 8.30 p. M, then they told me that service center is closed on 6.30 p. M where as i contact them on my way many more time. If they told me before that it may be helpful to me.
Sir i request to you that please take some drastic action in mty harassment
I give a vehicle hireing charge, lost of my time,
And don't have any manners.
When i purchese this phone they told me any problem take to us we solve easilly.
And also i told them i do not purchese apple mac book coz, you are not help me wether i come from a long jurrning
They have no reaction also,
They are smiling,
Its also disrespect to a apple consumer and apple company also.
I also go to the consumer forum agnainst case apple company.
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