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I've had bought iphone se at 30 april 2018 from reliance digital, d' victoria mall, borivali west. And i have a lg smart tv. I wished to make use of a feature of hdmi to lightning cable, so as to watch media content in a bigger screen. Hence i bought a hdmi to lightning cable. I used it for some 2 months with my iphone se device. I had an issue of sim card not available, even if the sim was in the device. Hence i submitted the device to the istore infiniti mall, malad west. It got returned and issue was resolved but then i got the hdmi connection issue. I thought maybe the cable might have an issue. "but it worked well on other iphone se and other iphone devices of my friends and relatives and also the device of the service provider at istore, infiniti mall, malad." i hence submitted my device, i also got a loaner device. After a week device was returned as resolved but the issue was not yet resolved. Again for 2 times i submitted my device, both this time i was not provided a loaner device. Still the device came unresolved.in one year of warranty, 3 months of it's time has been wasted in the service center's submissions. I also tried talking with apple customer care, toll free number with the senior advisors. They send me to different service centers across mumbai. Malad, borivali, khar, etc. And purposefully insisted to buy another hdmi cable of apple.
Hence no such effective help was given. I am very upset with the service not so provided. Effective action is expected. I am expecting a concrete solution, i have suffered a lot of headache running to and from the so called apple authorised service centers. Was this information helpful? | 
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