Apple India — I am complaining about iphone x

Address: 110031

Sir
I regret to inform you that i have been using iphone since 2012 i started using iphone from iphone4 then i shifted to 5, 5s, 6 and as on. Currently i am using your latest model iphone x but last month it was fallen from my hand and its back glass has broke. It was working wonderfully but last week all of sudden it become blank then i visited to service center they refused to accept it as it is broken after many requests they did hard reset but it stucked on itunes so now it is not working nor repairable.
They asked me to pay 58400inr to swep the product
So i want to ask if i spent 1 lac rupees if it’ll damage then i have to pay 60, 000inr its not fair you should repair or replace the glass not the phone
I am not satisfied with you this time even i won’t prefer apple anymore.
I won’t suggest to buy apple’s products to buy because money will be waste or dump into drain if they buy apple’s products.
Apple only knows how to make money nothing else.
I want my product repair because if you put a brake able glass so you should change if it’ll get damaged not change the device with that huge amount what they asked me to pay😤😤
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Oct 19, 2018
Updated by chand ansari
Sir
I regret to inform you that I have been using iPhone since 2012 I started using iPhone from iphone4 then i shifted to 5, 5s, 6 and as on.Currently i am using your latest model IPhone X but last month it was fallen from my hand and its back glass has broke.it was working wonderfully but last week all of sudden it become blank then I visited to Service center they refused to accept it as it is broken after many requests they did hard reset but it stucked on iTunes so now it is not working nor repairable.
They asked me to pay 58400INR to swep the product
So i want to ask if i spent 1 lac Rupees if it’ll damage then i have to pay 60, 000INR its not fair you should repair or replace the Glass not the phone
I am not satisfied with you this time even I won’t prefer apple anymore.
I won’t suggest to buy apple’s products to buy because money will be waste or dump into drain if they buy apple’s products.
Apple only knows how to make money nothing else.
I want my product repair because if you put a brake able glass so you should change if it’ll get damaged not change the device with that huge amount what they asked me to pay😤😤

 
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