Apple India — I'm complaining about there service center in noida sector 18

Address: 9/123 dalmandi mahaveer ganj , Aligarh

I went to the service center 1 week ago for repairing my macbook air 2017 . Issue in my mac is that their keypad and trackpad is not working so i went to TRESOR service center of apple and then they said this has to be submit for diagnosis and charges for that is 3000 in diagnosis basically they will open up the macbook air and try to find out the actuall problem and clean up the dust from them all . but they did literally nothing they didn't open up the mac also not their component list motherboard, keypad, trackpad there wire nothing . and said your keypad and trackpad having hardware failure and they cost is around 30k and there is no issue in the motherboard . then i took up my mac and pay 3000 to them and went to local service provider they open up my macbook infront of me and literally by checking all the wire connection and said they are having some motherboard issue and your keypad and trackpad is working completely fine there is no issue in it and when they open up the mac there having so much of dust look like service center did nothing with it and kept for a week just for nothing . I want my 3000 back from them for fooling customer and also want pentalty of fraudulent.
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Oct 12, 2021
Updated by Anuj1394
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