Apple India — inferior quality of iphone

Address: Bangalore Urban, Karnataka

Apple iphone 7 plus jet black handsets are having auto scrathes problems and which is making its look very cheap.

My only concern is that if it is know to apple that these scratches will come so easily, why the same is being sold and why it is not being told during sell of the product. Had it been told to me during purchase, i would not have gone for jet black model.

Apple is known for good and quality product and that’s why we pay huge amount for handset, then how come they have accepted such inferior quality of material for jet black model of iphone 7 plus? Is this not a cheating with it’s customers?

I have not invested 55, 000/- for such kind of inferior quality.

I need to know as why should not i get the refund or replacement handset...