Apple India — Ipad - Under warranty - Apple asking paid repairs

Hi,

I bought iPad, recently discovered that it is bent and also has some issues lie
1. Diminished Screen sensitivity to touch at bend area near
2. Quick drainage of battery
3. outer case is bent.

I visited the Apple customer support in Rohini, they are saying it is some hardware issue. Although the device is under warranty and hardware coverage is there, Apple is denying and asking for paid repairs only.

Need an immediate action here, as my warranty is expairing on 9/6/22.