| Address: No. 11C, Sippy Theatre Complex, Shastri Road Trichy OLD SIPPY THEATRE 620018 Tiruchirappalli Tamil Nadu |
I bought a iphone 13 pro max in dubai 2 weeks before. Now iam using in india. I have faced an issuse of network so i visited apple store near me last week. They said the phone having a cellular issue otherwise everything is okay. and they said it takes 5 to 7 working days to service this. i said okay. and now they contacted me yesterday and they were saying the phone having a internal damage. but i bought the phone 2 - 3 weeks before how is the new mobile having a internal damage? and they are the one who opened the phone first. Apple gave me a defected product or in the service period they done it the internal damage. and the apple store saying me for the service it comes 1.19Lakhs. they were saying the damages doesn't comes under warranty. How is that possible and after that i checked on the coverage apple product it says repair and servie is expired. the apple gave me a deffected product, so i need a replacement or refund for the product. and i attached the files (invoice of i bought the phone in UAE, Service record provided by apple store last week and i checked coverage false details)
My contact number is - [protected]
My email id is - [protected]@gmail.com
ON 23.02.22 i gave the phone to apple store
Store details:
Name: PlanetCare - Trichy
Address: No. 11C, Sippy Theatre Complex,
Shastri Road Trichy OLD SIPPY
THEATRE 620018 Tiruchirappalli
Tamil Nadu
Contact Number: [protected]
Email ID: [protected]@consolidatedgroup.in
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