Apple India — Iphone 5s handset service issue

Address: Ranchi, Jharkhand

I bought i phone 5s on june'16 and in june'17, phone get the issue of being switched off suddenly and gets heated badly, i went to f1 info solutions & services, ranchi on 20/06/2017 and submited my phone for repairing under warranty period,
On 10/07/2017, i offered a brand new phone against my old phone, which was issued of hardware and service boy replied that, this is not been treated so, we are offering new phone to you,

But after getting new phone, again the new phone has same issue, it gets heated badly and switched off suddenly, i didnt understand how come the same issue with brand new phone,

Kindly let me know, what next i will do.

Solotion?
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apple India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    1427
    Pending
    0
    Resolved
    102
    Apple India Phone
    +91 80 4045 5150
    Apple India Address
    19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore, Karnataka, India - 560001
    View all Apple India contact information