Apple India — Iphone 6 extremely slow after software update to 10.2

Address: Udaipur, Rajasthan, 302581

Dear customer care,

I bought iphone 6 in march 2016. Details are as below :
Model : mg472hn/a
Serial no. C8qpvpn1g5mn

On 5th november 2016, software of my phone got updated to is10.2. Surprisingly, the phone became very slow after the software update. I took my phone to the apple's authorised service centre at udaipur (Rajasthan, india) and they did not find any problem in the device and said that it is because of slow network of the service provider.

Incidentally, my another phone has the same service provider and it is working very nicely. Feeling aghast with the performance of my phone, i again took to the apple's authorised service station at udaipur. This time they again did the software updation but to no avail.

I am feeling very frustrated and want your kind intervention in this matter. Please help me. My phone number is [protected].
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apple India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    1427
    Pending
    0
    Resolved
    102
    Apple India Phone
    +91 80 4045 5150
    Apple India Address
    19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore, Karnataka, India - 560001
    View all Apple India contact information