Apple India — Iphone 6 replacement

Address: Surat, Gujarat, 395007
Website: www.consumercomplaints.in/new_complaint

Hi
I am using iPhone 6-128 gb, which had fall down and display was totally
damage so we went to iPhone authorised service provider and got our display change by paying about 13500 INR, after 1 month of it, my phone stopped connecting to any cellular network, we again take it to service provider, so they give me wrong information saying our warranty is still on in Malaysia, so I took my phone personally to Malaysia (as I usually travel) so was no problem to take phone... but we came to know in Malaysia that India service provider speak lie to us.
when I come back to India I again went to them and said I am ready to pay please replace it... so they check everything and said I had got my phone opened with some cheap shop outside.. I said this phone was open only in there department so may be they did something wrong but bluntly blame me and said cannot replace... I explain them that this same phone once I have replace by paying 24000 INR then again repair with them for 13500 INR, do you think for this issue I would open or repair phone outside... but they are not ready to accept it.
so only hope is with you as company can help your buyer.. else this iPhone 6 I can send it back to you and don't need anything as its now a toy..

Awaiting your reply.
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2 Comments

Comments

The phone iPhone 6s gets heated up very much and iam not able to use it also the charger gets heated up even after visiting the service Center I need replacement of this product
I,
I had downloaded one app and as soon as I got to know that it's fake as it was charging 9800₹ I unsubscribed that app and uninstalled it but at the end of the month as my credit card info was already mapped in iTunes due to that 9800₹ got deducted without even knowing me.

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