Apple India — Iphone 6 space grey charger

Address: New Delhi, Delhi, 110064

Dear sir
I anmol ghera gone to ur service centre at delhi subash nagar pacific mall.
They have diagnosed my phone charger and submit my charger.
And when i told him why r u submitting my charger they said we have to diagnose your phone. But i said uh have already done as my charger is having problem. But they said no sir we want 2-5 days for only diagnose ur charger.
And when i told him where it is written in apple rules. He said there are no rules. And he talk to me very rudely. If you recruit these type of people then you apple name will be in mud > and in piece of crap.
He is the manager there. When manager said there r no rules. This is very shame for apple firm.
I will also give this copy of complaint to higher officials of apple firm.