Apple India — IPhone 6 touch ID issue

Address: 560037
Website: www.apple.com/in

Hi

Y'day(16th May) I got the latest apple update for my phone. Waited happily for the latest update without thinking I updated my phone and post update I see many weird things happening with my phone. The touch ID stopped working and the phone went hanging a bit than usual. I filed a service complaint in apple and took my phone to Ample iCare, HSR Layout, Bangalore. There I hear a new part of the story stating my Hardware is having a problem and that its not a software issue. There was no hardware issue till that and only after the software Update everything got messed up.
Was this information helpful?
No (0)
Yes (0)
 
1 Comment

Comments

Faulty I phone given by currents, Elante mall store Chandigarh. One month ago, screen flickering, not ready to resolve . Pathetic service.went to store after purchasing for replacement by no action. Surprised by such services given by big brand like apple . I phone 6, 32 GB.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apple India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    1427
    Pending
    0
    Resolved
    102
    Apple India Phone
    +91 80 4045 5150
    Apple India Address
    19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore, Karnataka, India - 560001
    View all Apple India contact information