Apple India — iphone 6s manufacturing defect.

Address: 390008

I had purchased, IPHONE 6S during April-2016.
Since beginning, handset was slightlt fills hot.
I had made a complaint locally in Baroda aurhorised service station (I-Vinus) & explained to me, as due to hot weather in India. Problems persisits till date & now new problem strted as Battery got discharge within two hours of charging.
So, I approached again Baroda aurhorised service station (I-Vinus) & they had booked my phone for battery replacement on 5th June -2018 with advance payment of INR 2000/=.
Ihad delivered my IPHONE 6S to service station & they had returnrd my phone unrepaired(without changing battery unit) and refunded my amount paid INR 2000/= on 11 June-2018. (Service report Copy enclosed herewith for reference.)
On discussion with available servie team engineer, they had explained verbally that, there is some problem in logic board & can't be repaired. Also told me, that, as guarantee period is over, he can not help me.

Can anyone directs me the procedure to lodge compaint against APPLE for their inherent manufacturing defect, which was prolongeted & now become headache for the user.

Liladhar Yadav
Chartered Engineer
(M) +91-[protected].
+1 photos
Was this information helpful?
No (0)
Yes (0)
 
1 Comment

Comments

After software update 11.4 my Touch ID got deactivated n my touch screen is also not working...it has been only 1 year

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apple India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    1427
    Pending
    0
    Resolved
    102
    Apple India Phone
    +91 80 4045 5150
    Apple India Address
    19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore, Karnataka, India - 560001
    View all Apple India contact information