Address: Pune, Maharashtra, 411052 |
Hii sir my name is anis halal. I am from india i have purchased the iphone 7 plus 128 gb black from us. I had issues with the phone i went to the service center and submitted the phone the problem with the phone was the display of the phone was popped out from both corner sides. I got the phone replaced from the service center but the condition of the phone was not good it was having dents on the top right corner and other dent was on the ringer button. I submitted the phone again i told them i wont take this phone because the phone is damaged. They took the phone and replaced it again.. Later on i have the problem withe the charging i went to the service center again till now my issue is not resolved i have submitted the video also to the service center. Rather than fixing my charging problem they changes the display of my phone. I have submitted the phone for 7 times. I have to receipts available with me. I have attached receipts of that service center you can check it. And you will be having the record of the service center that how many times i have visited the service center and submitted the phone. Now also my phone is in the service center and again they have replaced the display and i contacted the customer care to ask my device status when i had a word i got to know that the problem i issued was wrong they have written display blinking and automatic shutdown problem but the actual problem reported by me was iphone not charging and overheating. They have changed the display of my phone again in 20 days. I have submitted the phone on 26 july and got it back after the display replacement on 31st july. And now again i have submitted the phone on 16th august and now it is in the service center. They again replaced the display my charging problem is not solved from last 3 months
I am visiting service center again and again because i cannot get it repaired from unauthorized local shops. Plz help me to fix this issue. And another thing is that i have tried charging the phone from my sisters adapter also she also have same phone with same configuration and colour then too m facing the same issue my phone doesnot charge and her phone is getting charged quickly. I hope you will help me in this issue sir.
Serial no :f2lt944ehyf7
Iphone 7 plus 128 gb gsm black
Service center address : unicorn info solutions pvt. Ltd shop no 1 ground floor, premiuim point building opp modern school, jm road shivaji nagar pune
Service center contact no : +91 [protected]
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