| Address: Khordha, Odisha, 751001 |
I purchased an iphone 7 plus (128 gb) in september 2017.in 2 months i started having problems in voice calls. The voice was not properly audible to me and my voice was not audible to the other person due to some continuous disturbance. I gave the phone to the service center in my city. They asked me to collect it after 3 days. I went to there store on 4th day and still my phone was not repaired. I told them that i will compliant about them so in hurry they repaired my phone in 20 minutes. I again faced the same problem in one month. Last week my mobile was drenched in rain for 2 mins and it stopped working. If the phone is water resistant for at least 30 mins how could it not survive water for even 2 mins? When contacted the service center they told that warranty doesn't cover liquid damages and to replace the phone i need to pay 31k. My question is why should i pay? It was due to the hurry work of the service center my mobile had water inside it as it was not properly closed from the time it was given to the service center. The mobile was not repaired properly from day 1 so the water went inside it. It is within warranty but nobody is helping me out. I have been sending complaints about the mobile since january. Was this information helpful? | 
Post your Comment