| Address: 400067 | | Website: Apple.com |
Hello sir/madam, i gave my iphone 7 plus (Under warranty) to the service center in mumbai, as the home button was malfunctioning. The service center guys reverted back in a week saying, some liquid has gone inside the home button. They said the cost for the repairs will be around rs. 32, 000.
This is an hefty amount and i can get a new phone at that price.
Also the phone is water resistant, so such small amount of liquid should be covered under warranty as also the lci (Liquid contact indicator) of the device has not turned to red and is still white as told by the service center.
I want to file a complaint against apple, as they have advertised the product as water-resistant, but still liquid has gone inside and not covered under warranty. The lci in the phone is also white and has not turned to red, which means that the phone was in environmental conditions and should be covered under warranty.
Waiting eagerly for your reply.
Thanking you,
Yashank desai.
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